Freight Manager- EV

Job Description

Job Summary: We are seeking a result-oriented and dynamic Freight Operations Manager to lead and manage 3W EV-based freight operations in Gurgaon. The ideal candidate will be responsible for day-to-day delivery execution, driver performance, vehicle utilization, and client SLAs. This role is pivotal in driving operational excellence, sustainability, and cost efficiency in EV-based last-mile logistics. Key Responsibilities Lead daily freight operations involving a fleet of 3-wheeler electric vehicles in the Gurgaon region. Ensure on-time delivery and pickup performance as per client SLAs and schedules. Oversee driver scheduling, attendance, and route planning to ensure maximum efficiency. Monitor and optimize vehicle utilization, battery charging cycles, and turnaround time. Manage fleet health, preventive maintenance, and coordinate with service teams for breakdowns or issues. Act as the primary point of contact for client coordination and issue resolution. Track and improve operational KPIs delivery timelines, trip adherence, cost per km, and driver productivity. Ensure accurate data capture and timely submission of daily/weekly MIS and delivery reports. Collaborate with the central planning and tech teams for route optimization and real-time tracking. Drive a safety-first and process-driven culture among the drivers and ground staff. Ensure adherence to regulatory and environmental norms relevant to EV freight operations. Identify and implement cost control measures across operations and maintenance. Support in driver hiring, training, and onboarding along with HR and engagement teams. Work with charging infrastructure providers or internal teams to manage energy supply and charging logistics. Skills & Qualifications: Graduate in Logistics/Supply Chain/Operations Management or related field. 8+ years of experience in logistics/fleet operations (EV operations is a strong plus). Strong understanding of freight delivery operations, especially last-mile logistics. Proven team management and vendor coordination skills. Tech-savvy with knowledge of transport management systems (TMS) and fleet monitoring tools. Analytical thinker with problem-solving attitude. Flexible to work in a dynamic, high-growth environment. Familiarity with Gurgaon/NCR geography and local transportation ecosystem.