Freight Forwarding Sales Manager

Urgent hiring #FreightForwarding #Sales

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Male candidate preferred for this position

Key Responsibilities

• Develop & implement sales strategies

  Create and execute business plans to expand market share, boost revenue, and increase customer base (air freight, sea freight, export/import, value-added logistic services).

• Lead business development & lead generation

  Identify and target new business opportunities (cold-calling, networking, referrals, market research), build pipeline, follow-up, and convert leads to clients.

• Client acquisition & key account management

  Build and maintain strong relationships with both new and existing clients; understand their logistics requirements and propose tailored freight forwarding solutions (air, sea, customs, value-added logistics).

• Negotiate, prepare proposals, and close deals

  — Prepare quotations / proposals, negotiate freight rates and service terms, ensure contracts are signed and on board clients.

• Collaborate internally for smooth execution

  — Work closely with operations, documentation/customs clearance, transport/warehousing teams — ensure proper execution of shipments, service delivery and customer satisfaction.

• Monitor markets, trends & competition

  — Stay updated on market trends, competitor activities, trade-lane viability; provide market intelligence and recommend strategic actions.

• Team leadership (if applicable)

  — Lead, mentor, and manage a sales team (if the role involves juniors or multiple sales persons), set sales targets per team member, and ensure they deliver.

• Reporting & forecasting

  — Maintain and update CRM/sales tracking systems; prepare periodic sales reports, forecasts, revenue analyses, and present to senior management.

Required / Preferred Experience & Skills

• Experience

  : Typically 10+ years in freight forwarding / logistics sales, preferably with proven track record in air & sea freight, import/export, value-added logistics (customs brokerage, warehousing etc.).

• Domain knowledge

  : Strong understanding of freight forwarding operations — air freight, sea freight, export/import procedures, shipping documentation, multi-modal logistics, trade-lane dynamics.

• Sales & negotiation skills

  : Excellent communication and presentation skills; ability to negotiate terms and close deals with large corporate clients.

• Client relationship management

  : Ability to build long-term relationships, manage key accounts, understand customer needs and provide tailored solutions.

• Analytical & market awareness

  : Ability to analyze market trends, competitor activity, customer needs, and craft strategies accordingly; comfortable using CRM tools and generating reports.

• Leadership & team management

  (if role involves team): Ability to lead a sales team, mentor/promote growth, set sales goals, and drive team performance.

• Administrative & coordination skills

  : Maintain accurate records, coordinate with internal departments (operations, documentation, finance), ensure service delivery and customer satisfaction, Custom clearance knowledge liaising with Custom officers, Project cargo handling, Machinery installation too are also a criteria.