Franchise Manager

Key Responsibilities:

• Manage

  end-to-end PTL (Part Truck Load) operations

  , ensuring efficiency across warehouses, branches, and routes.
• Drive

  cost-effective operations

  while maintaining service quality and delivery timelines.
• Build and nurture

  long-term customer relationships

  , ensuring high satisfaction, retention, and service excellence.

• Identify, develop, and onboard new franchise partners

  in the assigned area to strengthen the PTL network.
• Ensure continuous

  development and performance improvement of existing franchisees

  , enabling growth and profitability.
• Execute

  franchise expansion strategies

  to achieve business growth in the designated geography.
• Develop and execute strategies to capture

  new business opportunities

  from retail, credit, and corporate customers.
• Lead, mentor, and guide the

  sales & operations teams

  , ensuring performance, accountability, and growth.
• Manage and strengthen

  vendor partnerships

  , including contract negotiations and service quality compliance.
• Continuously monitor

  market trends, competition, and pricing strategies

  to align business plans and stay ahead in the market.