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1.0 - 6.0 years

0 - 4 Lacs

thane, maharashtra, india

On-site

Key Responsibilities: Inbound Call Handling: Answer incoming calls promptly and professionally, providing assistance to customers with their inquiries or issues. Address customer concerns, process requests, and provide information related to products, services, or accounts. Assist customers with troubleshooting or resolving issues, escalating to higher authorities when necessary. Customer Support: Provide excellent customer service by understanding and addressing customer needs in a friendly and helpful manner. Offer solutions and alternatives when customers are dissatisfied or have complaints. Help customers understand product features, pricing, services, and policies. Query Resolution: Resolve customer complaints or concerns effectively and efficiently, maintaining a calm and professional demeanor. Process customer requests such as account inquiries, updates, refunds, or service changes. Document customer interactions and issues in the CRM system, ensuring all relevant information is recorded for future reference. Product/Service Knowledge: Maintain up-to-date knowledge of company products, services, promotions, and policies to provide accurate information to customers. Stay informed about new features or updates and communicate them clearly to customers when required. Customer Retention: Ensure a high level of customer satisfaction to promote customer loyalty and retention. Provide additional support or product recommendations based on customer needs and interests.

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0.0 - 5.0 years

4 - 8 Lacs

thane, maharashtra, india

On-site

Handle outbound calls to customers for financial services Explain products clearly and generate customer interest Maintain professional communication during all interactions Achieve daily and monthly targets assigned by the team Ensure timely follow-up with customers Eligibility Criteria: Minimum qualification: HSC (12th Pass) Open to both freshers and experienced candidates Good communication skills are required Immediate joiners will be preferred Work Details: Full-time, on-site role Shift timing: 9:30 AM 6:30 PM Attractive incentives and growth opportunities

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0.0 - 3.0 years

0 - 4 Lacs

pune, maharashtra, india

On-site

We are seeking a proactive Telesales Representative to serve as the first point of contact for customer inquiries and service requests. This role is ideal for a highly communicative individual who can resolve issues with professionalism and a customer-centric mindset, ensuring all interactions are meticulously documented. Roles and Responsibilities Serve as the primary point of contact for customer inquiries and service requests via phone. Resolve issues with accuracy, empathy, and professionalism. Maintain thorough documentation of all interactions in line with bank protocols. Collaborate with team members to continuously improve service quality. Skills Required Graduation in any stream is mandatory. Freshers with strong communication skills are encouraged to apply. Prior experience in a customer service or banking process is a plus. Excellent command of both spoken and written English . A customer-centric mindset with strong problem-solving abilities. The ability to handle pressure in a fast-paced environment.

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0.0 - 5.0 years

4 - 8 Lacs

thane, maharashtra, india

On-site

Handle both inbound and outbound voice calls professionally Provide information and resolve customer queries effectively Maintain good communication and customer service standards Ensure timely and accurate documentation of interactions Adhere to shift timings and work protocols Eligibility Criteria: Minimum qualification: HSC (12th Pass) Open to both freshers and experienced candidates Good verbal communication skills are required Immediate joiners preferred Work Details: Full-time, on-site role Shift timing: 9:30 AM 6:30 PM High incentives and strong growth opportunities

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4.0 - 8.0 years

2 - 6 Lacs

chennai, tamil nadu, india

On-site

Job Title: Due Diligence Underwriter Shift Timing: Night Shift (US Business Hours) Position Type: Full-Time Location: Chennai Experience Range: 6 months 8 years About the Role We are seeking dedicated and detail-oriented Due Diligence Underwriters to join our growing team in Chennai. The role is critical to ensuring the integrity and compliance of the mortgage lending process. You will be responsible for analyzing borrower financials, reviewing loan applications, assessing property valuations, and ensuring adherence to both internal guidelines and regulatory requirements. Key Responsibilities Loan Application Review: Analyze and verify mortgage loan applications to ensure all required documentation is complete and accurate. Assess borrower profiles including credit history, employment, income, and existing debt obligations. Validate property values through appraisal reports and alternative valuation tools. Credit & Financial Analysis: Review credit reports to determine borrower creditworthiness. Analyze financial statements, tax returns, pay stubs, and other supporting income documents. Accurately calculate Debt-to-Income (DTI) and Loan-to-Value (LTV) ratios. Property Valuation Review: Evaluate appraisal reports and alternative value products for compliance with client requirements. Ensure property valuations are reliable and accurate. Compliance & Risk Assessment: Ensure all loans comply with federal, state, and local mortgage regulations . Follow company policies, investor guidelines, and client-specific requirements. Identify potential risks and assess the overall risk profile of mortgage applications. Essential Skills & Requirements Bachelor's degree in Commerce, Business, Finance, or a related field. Prior experience in mortgage underwriting, processing, or due diligence (minimum 6 months). Strong knowledge of mortgage regulations, compliance requirements, and industry best practices . Excellent analytical, problem-solving, and decision-making skills. Strong attention to detail and organizational abilities. Proficiency in mortgage processing software, Excel, and financial tools. Good communication skills (written & verbal) to interact with internal stakeholders and clients. Ability to work in a fast-paced, deadline-driven environment . Certification in mortgage underwriting or related areas will be an added advantage. Why Join Us Opportunity to work with a leading mortgage BPO/KPO organization. Exposure to global clients and US mortgage standards. Competitive salary with growth opportunities. Learning-driven culture with continuous professional development. Additional Information Must be flexible to work in Night Shift (US Hours) . Immediate joiners preferred.

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0.0 - 5.0 years

0 - 5 Lacs

navi mumbai, maharashtra, india

On-site

Key Responsibilities: Sales & Business Development: Drive the sales of SBI Life insurance products by identifying and engaging potential clients. Meet sales targets by converting leads into actual sales, ensuring a steady flow of new business. Conduct product presentations and explain policy features, benefits, and coverage options to clients. Prospect and build relationships with new customers through networking, referrals, and market research. Upsell and cross-sell additional insurance products to existing customers based on their needs. Customer Relationship Management: Maintain long-term relationships with clients, providing support and resolving queries as needed. Conduct follow-up calls to ensure customer satisfaction and promote renewals. Ensure that clients receive excellent customer service by assisting them with claims and policy changes. Provide post-sale support, including policy updates and answering customer inquiries about coverage. Reporting & Documentation: Keep detailed records of sales activities, client interactions, and policy renewals in the CRM system. Submit regular sales reports and updates to the team leader or branch manager. Ensure all documentation and forms are accurately completed and submitted as per the company's compliance guidelines. Market Research & Networking: Stay updated on the latest trends in the insurance market and competitor offerings. Network and build relationships with potential clients and business partners in the local market. Actively seek out new business opportunities through referrals, digital marketing, and cold calling.

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0.0 - 5.0 years

0 - 4 Lacs

mumbai, maharashtra, india

On-site

We are seeking a proactive Telesales Representative to serve as the first point of contact for customer inquiries and service requests. This role is ideal for a highly communicative individual who can resolve issues with professionalism and a customer-centric mindset, ensuring all interactions are meticulously documented. Roles and Responsibilities Serve as the primary point of contact for customer inquiries and service requests via phone. Resolve issues with accuracy, empathy, and professionalism. Maintain thorough documentation of all interactions in line with bank protocols. Collaborate with team members to continuously improve service quality. Skills Required Graduation in any stream is mandatory. Freshers with strong communication skills are encouraged to apply. Prior experience in a customer service or banking process is a plus. Excellent command of both spoken and written English . A customer-centric mindset with strong problem-solving abilities. The ability to handle pressure in a fast-paced environment.

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0.0 - 3.0 years

3 - 5 Lacs

navi mumbai, maharashtra, india

On-site

wee are seeking a skilled and enthusiastic junior associate Developer to join our dynamic team. The ideal candidate will have expertise in developing scalable and high-performance web applications using C#, ASP.NET MVC, Angular, Entity Framework, LINQ and SQL.

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4.0 - 7.0 years

4 - 6 Lacs

coimbatore, tamil nadu, india

On-site

we need a java developer for our coimbatore office with follwoing skill sets Java 1.8, Struts, Spring MVC, RESTful web services and API development. Oracle 19c. Java script, HTML, css. Excellent communication skills.

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0.0 - 5.0 years

3 - 5 Lacs

thane, maharashtra, india

On-site

Key Responsibilities: Inbound Calls: Answer incoming calls from customers promptly and professionally. Provide accurate information, resolve inquiries, and assist with issues related to products or services. Offer technical or product support, explain features, and guide customers through processes. Handle customer complaints and escalations with empathy and professionalism. Process orders, returns, or exchanges as requested by customers. Maintain records of all customer interactions and ensure timely follow-up as needed. Outbound Calls: Make outbound calls to potential customers, existing clients, or leads. Conduct surveys, offer promotions, or explain products/services to generate interest. Follow up with existing customers regarding account status, renewals, or feedback. Qualify leads and convert them into sales or opportunities. Upsell or cross-sell additional services/products to customers. Achieve sales and service targets, maintaining high conversion rates.

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3.0 - 6.0 years

5 - 12 Lacs

malaysia

On-site

We're looking for talented professionals to design & develop integration solutions using IBM Integration Bus (IIB) / App Connect Enterprise (ACE). If you have strong experience in IIB development, knowledge of integration patterns, and have worked in an insurance application environment we want to hear from you! ? Requirements: Min 3 years IIB Dev experience (6+ years for Senior role) Strong integration knowledge & problem-solving skills Experience in insurance application landscape is a plus ???? Skill Set: IBM Integration Bus (IIB) / App Connect Enterprise (ACE) ESQL, XML, JSON, SOAP, REST Integration Patterns & Technologies WebSphere MQ Troubleshooting & Performance Optimization Technical Documentation ???? Apply Now / Refer a Friend - [HIDDEN TEXT] | +91 7598020998

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0.0 - 4.0 years

0 - 4 Lacs

navi mumbai, maharashtra, india

On-site

We are seeking a proactive Telesales Representative to serve as the first point of contact for customer inquiries and service requests. This role is ideal for a highly communicative individual who can resolve issues with professionalism and a customer-centric mindset, ensuring all interactions are meticulously documented. Roles and Responsibilities Serve as the primary point of contact for customer inquiries and service requests via phone. Resolve issues with accuracy, empathy, and professionalism. Maintain thorough documentation of all interactions in line with bank protocols. Collaborate with team members to continuously improve service quality. Skills Required Graduation in any stream is mandatory. Freshers with strong communication skills are encouraged to apply. Prior experience in a customer service or banking process is a plus. Excellent command of both spoken and written English . A customer-centric mindset with strong problem-solving abilities. The ability to handle pressure in a fast-paced environment.

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0.0 - 5.0 years

3 - 5 Lacs

thane, maharashtra, india

On-site

Process:- Customer Service - Bank of india (inbound Process) Job Responsibilities: Fresher/ experience both can apply Graduates or Graduation perusing freshers Salary-13k To 18k + incentives Shift timing:- 9:30am-6:30pm Average communication required Required Candidate profile Qualification :- Graduates or Graduation perusing

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0.0 - 4.0 years

0 - 4 Lacs

thane, maharashtra, india

On-site

We are seeking a proactive Telesales Representative to serve as the first point of contact for customer inquiries and service requests. This role is ideal for a highly communicative individual who can resolve issues with professionalism and a customer-centric mindset, ensuring all interactions are meticulously documented. Roles and Responsibilities Serve as the primary point of contact for customer inquiries and service requests via phone. Resolve issues with accuracy, empathy, and professionalism. Maintain thorough documentation of all interactions in line with bank protocols. Collaborate with team members to continuously improve service quality. Skills Required Graduation in any stream is mandatory. Freshers with strong communication skills are encouraged to apply. Prior experience in a customer service or banking process is a plus. Excellent command of both spoken and written English . A customer-centric mindset with strong problem-solving abilities. The ability to handle pressure in a fast-paced environment.

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0.0 - 4.0 years

4 - 8 Lacs

thane, maharashtra, india

On-site

Key Responsibilities: Answer customer inquiries regarding products, services, or policies via phone, email, or chat. Resolve customer complaints and issues in a timely and effective manner. Provide product or service information, helping customers make informed decisions. Process orders, returns, and exchanges, ensuring accuracy and customer satisfaction. Maintain customer records and ensure up-to-date information is captured in the system. Escalate complex issues to the appropriate department or supervisor when necessary. Ensure compliance with company policies, procedures, and quality standards. Follow up with customers to ensure issues are resolved and provide additional support if needed. Handle billing inquiries, payment issues, and provide solutions in a professional manner. Stay updated on product/service changes, policies, and best practices to provide accurate information to customers. Contribute to improving customer service processes and enhancing the overall customer experience.

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3.0 - 6.0 years

2 - 6 Lacs

chennai, tamil nadu, india

On-site

???? We're Hiring Appraisal QC Reviewer ???? ???? Location: [ Chennai -Thevanapet ] ???? Experience: [3 - 6] ???? Notice Period: Immediate 30 Days Join our Valuation QC Team as an Appraisal QC Reviewer! You'll review residential appraisal reports, validate market data, ensure accuracy, and identify discrepancies while collaborating with internal teams. *Key Skills & Experience: -Strong knowledge of appraisal review processes -Hands-on experience with forms: 1004, 1025, 1073, 2055, 1004C -Attention to detail & analytical skills -Excellent communication abilities

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0.0 - 5.0 years

2 - 5 Lacs

thane, maharashtra, india

On-site

Job Responsibilities: Outbound voice-based calling to potential and existing customers. Present and promote banking products like Credit Cards Understand customer requirements, handle queries, and pitch the right product accordingly. Maintain productivity and sales conversion metrics as per targets. Educational & Skill Requirements: Minimum Education: HSC (12th pass) Preferred: Graduates from any stream (Freshers Welcome) Language: Proficiency in English and Hindi is essential Assessment: Must clear Versant Level 3 or 4 Basic Computer Knowledge: MS Office, CRM navigation, call logs Shift & Work Schedule: Shift: Fixed Day Shift 9:30 AM to 6:30 PM Week Off: Sunday Fixed Off Working Days: 6 Days a Week

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0.0 - 5.0 years

2 - 5 Lacs

thane, maharashtra, india

On-site

Role & responsibilities: Insurance Sales process Rotational week off Fixed Day Shift Fresher & Exp both can apply. Any sales exp-Min 3-Months Any BPO experience required with average communication will go Required Candidate profile Qualification HSC

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0.0 - 5.0 years

4 - 8 Lacs

navi mumbai, maharashtra, india

On-site

Handle inbound customer queries with patience and clarity Maintain effective communication in English during customer interactions Demonstrate basic computer knowledge for daily tasks Provide customer support while maintaining service standards Ensure a positive customer experience with every interaction Eligibility Criteria: HSC (12th Pass) is mandatory Open to both freshers and experienced candidates Good English communication skills required Ability to work under minimal supervision Work Details: Fixed week off on Sunday Full-time, on-site position

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0.0 - 2.0 years

1 - 12 Lacs

bengaluru, karnataka, india

On-site

Description JD for Customer Care Executive for voice process (Banking) * Salary grid: 17,686 CTC /PM take home: 15,071/PM * Apprentice salary 16275 (For degree freshers) * Attractive incentives based on work performance * Qualification: 12th completion mandatory * Languages: English+1 South language is mandatory(Kannada/Tamil/Telugu/Malayalam) * 6 days working/training with 1 rotational week off * Gender: M/F applicable. * General Shift: 10am to 7pm * Experience: Fresher/Experience. *Age limit: 18-29

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0.0 - 2.0 years

1 - 12 Lacs

bengaluru, karnataka, india

On-site

Description JD for Customer Care Executive for voice process (Banking) * Salary grid: 17,686 CTC /PM take home: 15,071/PM * Apprentice salary 16275 (For degree freshers) * Attractive incentives based on work performance * Qualification: 12th completion mandatory * Languages: English+1 South language is mandatory(Kannada/Tamil/Telugu/Malayalam) * 6 days working/training with 1 rotational week off * Gender: M/F applicable. * General Shift: 10am to 7pm * Experience: Fresher/Experience. *Age limit: 18-29

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0.0 - 5.0 years

4 - 8 Lacs

thane, maharashtra, india

On-site

Handle inbound customer queries with patience and clarity Maintain effective communication in English during customer interactions Demonstrate basic computer knowledge for daily tasks Provide customer support while maintaining service standards Ensure a positive customer experience with every interaction Eligibility Criteria: HSC (12th Pass) is mandatory Open to both freshers and experienced candidates Good English communication skills required Ability to work under minimal supervision Work Details: Fixed week off on Sunday Full-time, on-site position

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0.0 - 5.0 years

0 - 5 Lacs

mumbai, maharashtra, india

On-site

Key Responsibilities: Make outbound calls to potential customers to explain health insurance plans and their benefits. Answer inbound calls to provide information, resolve queries, and assist with health insurance plan selection. Qualify leads by assessing customer needs and offering suitable insurance products. Explain policy details, terms, and coverage options in a clear and concise manner. Follow up with prospects and existing clients to ensure timely conversion and renewals. Achieve sales targets by converting leads into successful sales and maintaining customer satisfaction. Maintain accurate records of customer interactions, calls, and sales activities in the CRM system. Ensure compliance with company guidelines, processes, and customer service standards. Upsell and cross-sell additional health insurance products to customers. Assist customers with policy claims and provide necessary support during the claim process. Provide after-sales support to clients, ensuring they are satisfied with their insurance plans.

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0.0 years

1 - 3 Lacs

chennai, tamil nadu, india

On-site

Description We are seeking candidates for the role of Medical Coder, ideal for freshers or those with prior experience in the field. This position involves coding medical diagnoses and procedures, ensuring accuracy and compliance with regulatory standards. Responsibilities Review and analyze medical records to extract relevant information for coding purposes. Assign appropriate codes to diagnoses and procedures using standardized coding systems (ICD-10, CPT, HCPCS). Ensure compliance with coding guidelines and regulations. Collaborate with healthcare professionals to clarify documentation and coding queries. Maintain confidentiality of patient information as per HIPAA regulations. Stay updated on coding updates and changes in regulations. Skills and Qualifications Strong understanding of medical terminology and anatomy. Proficient in ICD-10, CPT, and HCPCS coding systems. Attention to detail and accuracy in coding. Ability to work independently and in a team environment. Strong analytical and problem-solving skills. Good communication skills, both verbal and written. Certification in Medical Coding (such as CPC, CCS, or CCA) is a plus but not mandatory for freshers.

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3.0 - 6.0 years

5 - 9 Lacs

malaysia

On-site

???? We're Hiring IIB Developer / Senior IIB Developer ???? ???? Location: Kuala Lumpur, Malaysia ???? Notice Period: Max 60 Days We're looking for talented professionals to design & develop integration solutions using IBM Integration Bus (IIB) / App Connect Enterprise (ACE). If you have strong experience in IIB development, knowledge of integration patterns, and have worked in an insurance application environment we want to hear from you! ? Requirements: Min 3 years IIB Dev experience Maximum 6 years Strong integration knowledge & problem-solving skills Experience in insurance application landscape is a plus ???? Skill Set: IBM Integration Bus (IIB) / App Connect Enterprise (ACE) ESQL, XML, JSON, SOAP, REST Integration Patterns & Technologies WebSphere MQ Troubleshooting & Performance Optimization Technical Documentation

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