Founder's Office - Operations/Sales

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Role Overview

Founder’s Office–style role

You will act as a trusted execution partner to the Founder, ensuring follow-ups are closed, processes move forward, and nothing drops between sales, operations, or finance.

Key Responsibilities

Sales & CRM Operations

• Manage CRM updates, pipelines, and follow-ups
• Track meetings, action items, and deal progress
• Handle sales documentation, contracts, signatures, and records
• Occasionally take sales or client calls independently

Founder & Client Coordination

• Join and coordinate client and internal calls
• Ensure follow-up on meetings, deliverables, and commitments
• Proactively remind the Founder of scheduled calls and priorities (e.g., 6 PM calls)
• Act as a coordination point between Founder, clients, and internal teams

Operations & Finance Support

• Support operational workflows and internal tracking
• Coordinate invoices, basic billing follow-ups, and payment status
• Maintain organized documentation across sales, ops, and finance
• Assist in improving processes and internal systems

Must-Have Criteria

• Experience across multiple functions

   such as 

  sales, operations, finance, or business support

• US-educated preferred

• Must have lived and/or worked in the US, UK, or similar markets

• Sophisticated written and verbal communication skills
• Comfortable with client-facing conversations and professional stakeholders
• Highly organized, proactive, and detail-oriented
• Able to operate in a fast-moving, Founder-led environment

Nice to Have

• Prior experience in a 

  Founder’s Office, Chief of Staff, Operations, or Sales Ops role

• Hands-on experience with CRM tools and sales pipelines
• Exposure to startups, professional services, or international clients