Food & Beverage Captain

Rhythm Kumarakom

0 years

2 Lacs

kottayam

Posted:1 month ago| Platform: GlassDoor logo

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Skills Required

service coordination scheduling inventory compliance management support planning

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Guest Service Excellence
Greet and interact with guests, ensuring personalized and attentive service.
Handle guest complaints and feedback professionally, escalating issues when necessary.
Ensure guest satisfaction by anticipating needs and maintaining service standards.
Team Supervision
Lead, train, and motivate service staff (waiters, stewards, runners).
Assign duties and monitor performance to maintain efficiency.
Conduct pre-service briefings to communicate menu changes, promotions, or special instructions.
Operational Duties
Oversee table settings, cleanliness, and overall ambiance of the dining area.
Ensure timely service of food and beverages in coordination with kitchen and bar staff.
Supervise banquet setups and service during events.
Administrative Tasks
Assist in scheduling shifts and managing staff rosters.
Monitor inventory of service equipment (cutlery, crockery, glassware).
Ensure compliance with hygiene, safety, and sanitation standards.
Coordination
Liaise with kitchen, bar, and management to ensure smooth operations.
Support in planning special events, promotions, or theme nights.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹21,000.00 per month

Benefits:

Food provided
Provident Fund

Work Location: In person

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