Food and Beverage Captain

As a Food and Beverage Captain at Shakura Restaurant, your role will involve overseeing dining operations, maintaining high service standards, coordinating with kitchen staff, managing customer service, and ensuring overall dining satisfaction. You will also be responsible for supervising and training staff, managing reservations, and addressing any customer concerns to ensure a positive dining experience. Key Responsibilities: - Oversee dining operations and maintain high service standards - Coordinate with kitchen staff to ensure smooth operations - Manage customer service and ensure overall dining satisfaction - Supervise and train staff to maintain quality service - Manage reservations and address customer concerns effectively Qualifications Required: - Strong supervisory skills and the ability to lead and train staff - Experience in maintaining service standards and ensuring quality control - Proficiency in food service operations and knowledge of proper food handling procedures - Exceptional customer service skills and the ability to resolve complaints effectively - Excellent communication skills, both verbal and written - Flexibility to work in a hybrid environment with occasional work-from-home tasks - Prior experience in the hospitality industry is a plus - Bachelor's degree in Hospitality Management or related field preferred,