Food And Beverage Associate

As a Restaurant Server, your role involves providing excellent customer service to guests by taking orders, answering questions about menu items, and making recommendations. You will be responsible for recording guest orders accurately and relaying them to the kitchen or bar staff. It is crucial to ensure that special dietary requirements or requests are noted and communicated effectively. You will serve food and drinks to guests, adhering to the hotel's service standards, including proper etiquette and timing. Additionally, preparing and setting tables for dining, ensuring they are clean, well-arranged, and properly equipped with utensils, glassware, and napkins is part of your responsibilities. Key Responsibilities: - Provide excellent customer service by taking orders, answering questions, and making recommendations. - Record and relay guest orders accurately to kitchen or bar staff. - Note and communicate special dietary requirements or requests. - Serve food and drinks following the hotel's service standards. - Prepare and set tables for dining, ensuring cleanliness and proper arrangement. - Be knowledgeable about menu items, ingredients, preparation methods, and pricing. - Suggest additional menu items, specials, or beverages to enhance guest experience. - Maintain clean, tidy, and well-maintained dining areas. - Collaborate with kitchen staff, bartenders, and other associates for efficient service. - Address guest concerns, complaints, or requests promptly and professionally. - Assist in promoting special promotions, events, or new menu items. Qualifications Required: - Hotel Management graduate education preferred. - Pleasing personality and good communication skills. - Proficiency in MS Office (Word, Excel, PPT). - Prior relevant hospitality experience in a similar position preferred. - Freshers are welcome to apply for this role.,