FMS Engineer

0 - 2 years

2 - 3 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Job Title: L1 FMS Engineer

Role Overview:
Responsible for providing Level 1 IT Facility Management Support, ensuring smooth operation of systems, networks, and hardware. The role includes performing basic troubleshooting, maintenance, and escalation of issues when required.

Key Responsibilities:

  • Provide first-level support for desktops, laptops, printers, and networks.
  • Troubleshoot issues related to Windows OS, AD, firewall, and connectivity.
  • Manage user accounts, password resets, and printer configurations.
  • Perform hardware diagnostics and replace basic components (RAM, HDD, SSD).
  • Conduct daily system checks, updates, and ensure service continuity.
  • Escalate unresolved issues to higher support levels as per process.

Technical Skills Required:

  • Basic knowledge of Networking (LAN/WAN, IP, DNS, DHCP).
  • Windows 10/11 installation, updates, and troubleshooting.
  • Active Directory user and group management.
  • Printer setup and maintenance.
  • Basic understanding of firewall and server operations.

Qualification:

  • Diploma / Graduate in IT or related field.
  • 0–2 years of IT support experience preferred.

Job Type: Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

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