FM technical Professional

Key Responsibilities:

Engineering Operations & Preventive Maintenance

• Develop and implement Planned Preventive Maintenance (PPM) schedules for all critical systems and ensure strict adherence.
• Maintain a comprehensive and up-to-date asset register for all on-site equipment.
• Ensure RFCs (Request for Change) are raised, approved, and planned at least two weeks before any maintenance work.
• Oversee all technical activities to ensure no work is carried out during business hours unless approved as critical by the client.
• Lead and manage annual power down events, maintaining all documentation and ensuring compliance.

Technical & Risk Management

• Conduct technical audits periodically to identify areas of improvement and risk.
• Maintain and review logs, checklists, and schedules to ensure technical accuracy and operational readiness.
• Analyze equipment call-out trends and implement strategic initiatives to minimize downtime.
• Prepare contingency plans and ensure appropriate emergency protocols and escalation mechanisms are in place.
• Ensure timely incident reporting and closure of all risks, in line with client and account guidelines.

Vendor & Contract Management

• Monitor and evaluate M&E vendor performance, ensuring compliance with service-level agreements (SLAs) and statutory requirements.
• Conduct monthly and quarterly vendor meetings, reviewing performance, KPIs, and training needs.
• Ensure all vendors adhere to site safety protocols and house rules.
• Collaborate with the Account Manager in defining commercial terms and conditions for service contracts.

Team Leadership & Development

• Define job descriptions for technical staff and support them in their daily responsibilities.
• Provide guidance, technical training, and mentoring to the engineering team.
• Identify training needs and facilitate continuous skill development for the technical staff.

Inventory & Spare Parts Management

• Maintain adequate stock levels for critical spares, based on manufacturer recommendations.
• Conduct critical spare audits to ensure AMC vendors are maintaining necessary inventory.
• Manage inventory planning for equipment maintained by in-house teams.

Sustainability & Continuous Improvement

• Identify and implement energy conservation initiatives to support sustainability goals.
• Conduct trend analysis to improve service delivery and reduce recurring faults.
• Assist the Account Manager in budget planning, reporting, and overall operations strategy.

Client Relationship & Reporting

• Support the Account Manager in preparing management reports and presenting findings or recommendations.
• Lead CEM inductions for critical vendors to align them with client expectations.
• Provide ad-hoc M&E setups and solutions in response to evolving client needs.

Qualifications & Experience:

• Degree in Electrical or Mechanical Engineering (mandatory).
• 810 years of relevant experience in technical facilities management, ideally in a high-performance or critical environment.
• Strong understanding of MEP (Mechanical, Electrical, Plumbing) systems and civil maintenance.
• Experience managing vendors, compliance, and budget forecasting.

Key Competencies:

• Proficient in technical documentation, audits, and reporting.
• Strong organizational and problem-solving skills with a keen eye for detail.
• Ability to lead and manage diverse technical teams.
• Effective communicator with strong interpersonal and client-facing skills.
• Capable of strategic planning and operational execution in a dynamic environment.