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2.0 - 4.0 years

3 - 5 Lacs

Hyderabad

Work from Office

Role & responsibilities Make an average of 50 outbound calls per hour placed by an automatic dialer system to offer, explain, and schedule a free in-home or virtual health evaluation with a provider Follow 20+ approved scripts, ensure members understand and are comfortable with the terms, and respond to rebuttals persuasively and with professional courtesy Present a positive, professional, and high energy approach to clients, health plan members, and team members Meet daily goals set by the department (i.e., 300-400 outbound dials per day, 24 appointments set per day, shift and attendance policy adherence, quality targets, etc.) in an office or remote environment Adjust, reschedule, and cancel appointments with both members and contracted providers, as requested Monitor performance results including appointments, calls, handle time, and productivity using designated reporting systems Report member complaints and escalations immediately to Member Engagement Managers Participate in peer side-by-side coaching as needed Follow HIPAA and other security and privacy guidelines when handling protected health information accessed during normal work activities Preferred candidate profile A High School Diploma or equivalent is preferred 2+ year call center experience OR 2+ years general work experience required Previous outbound call center or high volume experience working in a metrics driven environment, with an auto dialer, and/or using scripts is preferred A desire to work in an efficient, results-oriented outbound call center environment Persuasive with the ability to rebuttal while treating all health plan members with professional courtesy Good communication skills, friendly and conversational Ability to adhere to a fixed daily schedule, including start, breaks, lunch, and end times Strong computer skills and the ability to use multiple systems at the same time, while making calls

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0.0 - 5.0 years

1 - 4 Lacs

Pune

Work from Office

Roles and Responsibilities Provide expert advice on general insurance products to clients, ensuring they understand their needs and requirements. Develop strong relationships with existing customers to identify opportunities for upselling and cross-selling insurance policies. Collaborate with internal teams to resolve customer complaints and improve overall customer satisfaction. Stay up-to-date with industry trends, regulations, and best practices in general insurance sales.

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0.0 - 4.0 years

1 - 4 Lacs

Navi Mumbai, Pune, Bengaluru

Work from Office

This is a contract position for 6 Months. Payroll Org- Teamlease Digital Location- Bangalore, Pune, Mumbai Fresher- 25000 3months- 6 months- 28000 7 months- 2years- 30000 to 40000 (depending on last CTC) Overall, Purpose of Job Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes Walk customers/ Provide navigational support on self-service portal Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines Place outbound calls to customers when required in line with Client / Company guidelines Work productively whilst maintaining exceptional call/data quality standards in line with targets Contribute to the team through open and regular communication with peers / supervisors Adhere to all company or departmental policies and procedures (personnel and operational) Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process Maintain regular and punctual attendance in line with company policies and procedures Minimize customer complaints and escalations by providing exceptional service and call control

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1.0 - 5.0 years

3 - 5 Lacs

Gurugram, Delhi / NCR

Work from Office

Hiring for an International Voice Process. Where in you have to give Customer Service Vie the Calls to the Customers. Job Details- Position: CSE - Qualification: UG/Graduate - Experience: 12 Months Min is Mus, 38K In - hand, INC and Upto15K INC - Location : Gurugram Candor Sector 21 - Working Days: 5 days, Rotational Week offs Night Shift - Rounds: HR, Versant & OPS- Rounds on Virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side https://web.whatsapp.com/7042823679 - Sonali https://web.whatsapp.com/8700056965 - Yashika https://web.whatsapp.com/79821 29914 - Raj https://web.whatsapp.com/9557020534 - Deepika

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1.0 - 6.0 years

2 - 4 Lacs

Pune

Work from Office

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through effective communication. Identify opportunities to upsell/cross-sell relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software (e.g., Salesforce). Collaborate with internal teams to resolve complex issues that require escalation.

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1.0 - 3.0 years

2 - 4 Lacs

Pune

Work from Office

Job brief We are looking for an energetic Business Development Associate to join our team! As a Business Development Associate, you will be responsible for conducting market research, promoting company products and building client relationships. Responsibilities Developing and executing strategic sales plans Growing existing accounts Identifying and developing new business opportunities Working closely with the senior management team to ensure that all stakeholders are informed of the progress of the sales team Ensuring that all business development activities are coordinated and executed in a timely manner Documenting the sales process and closing Creating proposals and presentation material Providing support to the sales team on all aspects of the sales process Managing customer relationships Requirements and skills Minimum of 6 months of experience in sales or a similar role. Strong verbal and written presentation skills Ability to build and maintain relationships with clients Effective communication skills Ability to work under pressure Strong attention to detail and accuracy Ability to work in a fast-paced and changing environment

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0.0 - 1.0 years

0 - 1 Lacs

Chennai

Work from Office

Position's General Duties and Tasks In these roles you will be responsible for: 2025 passed out candidates are not eligible to apply Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team. Requirements for this role include: Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM. High school diploma 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English. 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions. *** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement. *** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material. Interested please share resume to pushpa.shanmugam@nttdata.com

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0.0 - 5.0 years

1 - 2 Lacs

Kolkata

Work from Office

Immediate hiring for International BPO Travel Process ROLE:Need to handle inbound calls from US Cx related with travel enquiries & convert it into sales SHIFT:1.30 TO 10.30AM Paid Training and IATA certification SALARY:18K-22K fr Exp CALL 9800697044 Required Candidate profile Stipend - 10k - 15k (Freshers) Strong Comm Skills in English Minm 1yr Exp in International Sales Process is required Freshers are also welcome Ready to work in Night Shift Immediate Joiner One Way cab Perks and benefits Salary on 1st of every mnth Incentives upto 5 lac

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0.0 - 1.0 years

0 Lacs

Hyderabad

Work from Office

HIRING ALERT HR RECRUITER INTERNSHIP (FEMALES ONLY) Location: Hyderabad (Work From Office) Company: Axis Services Consultancy Work Timings: 9:30 AM 6:30 PM | 6 Days (Sunday Off) Kickstart Your Career in HR! 2-Month Paid Internship Stipend: 10,000/Month + Attractive Incentives PERFORMANCE BONUS: If you shine during the internship, get converted to Full-Time HR Recruiter with a Take Home 18,000 + Incentives after 2 months! Who Can Apply? Female Candidates Only Good Communication Skills Fluent in English & Telugu Passionate about Recruitment Immediate Joiners Why Join Us? Get Hands-On Experience in Recruitment Great Learning Environment Performance-Based Growth Internship Certificate + Career Boost Interview Mode: Face-to-Face (Hyderabad) Apply Now – Fill the Form: https://forms.gle/dcJWquvioJXjKSCY6 Contact HR – Nandani +91 9705749568 (Send Resume on WhatsApp) Available: 9:30 AM – 6:30 PM Refer your friends and help them kickstart their career!

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0.0 - 5.0 years

3 - 5 Lacs

Mohali, Chandigarh

Work from Office

WORK FROM OFFICE Hi, We are hiring for a International Chat Process in Mohali Job Description: - Provide splendid customer services to customers in a friendly and courteous manner at all times. - Adherence to quality and compliance guidelines. - Ability to take quick decisions and respond to Customer inquiries and ensuring that the Customer's Issues are attended promptly and all their concerns are resolved immediately.. - Customer service background. - Able to work in 24/7 environment. Qualification: Graduates and Undergraduates available (Full time Degree students not eligible only distance course students) Other Requirements: - Strong Interpersonal, Communication and Listening Skills. - Must possess Excellent Verbal Communication. Experience: Fresher Eligible Salary - 35k ctc Shift :Rotational shift Work Days: 5.5 days working with Rotational week offs. To get your interview scheduled, Call or Whatsapp: *Pragya 9893981658 or you can share your resume in whatsapp on the above numbers with Subject International Chat Process for ITES. (Exceptionally good comm skills required) *No registration fee* Regards, Pragya KVC CONSULTANTS LTD

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0.0 - 3.0 years

2 - 4 Lacs

Pune

Work from Office

Role & responsibilities Excellent communication skills Experience in International BPO (Preferably in Insurance domain) Work Location - Pune Graduates - Freshers/Experienced UK/US (Rotational) Shifts NOTE - Interested candidates kindly, share your CV on rudrika.sawant@wns.com or contact - 8983041815

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0.0 - 3.0 years

2 - 3 Lacs

Pune, Bengaluru

Work from Office

-JOB ROLE - SEMI TECHNICAL ROLE/CUSTOMER SUPPORT ROLE -We are looking for the Candidates with Excellent Communication Skills. -Graduation Is mandatory (Any Technical Degree) -24x 7 shifts. - Immediate Joiner or Max 1 month of Notice Period.

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0.0 - 3.0 years

2 - 3 Lacs

Ahmedabad

Work from Office

Location- Ahmedabad Shift Timing: US Shift (Night Shift) Facilities - Cab Facilities 5 days’ work week Saturday and Sunday are fixed off Freshers & Experienced both can apply

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0.0 - 5.0 years

0 - 3 Lacs

New Delhi, Gurugram

Work from Office

Min. 6 months of Customer Service experience Salary: 29k in hand UG/ Grad Both side cabs 24*7 shifts 5 days working Location: Gurgaon Excellent communication Rounds: Virtual

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0.0 - 5.0 years

2 - 3 Lacs

Pimpri-Chinchwad, Pune

Work from Office

NO B.TECH/BE /ONLY IF BPO EXP International Process Location : Hinjewadi, Pune Graduate Freshers/exp (2017 onwards Fluent in English Salary : 22k in hand + 9k incentive NIGHT SHIEFT FIX Cab both way Call OR Wp - Hr .NITESH -8830011092 (10 AM - 7 PM)

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0.0 years

0 - 3 Lacs

Chennai

Work from Office

Dear Aspirant, We are hiring freshers for "international voice process" (ar caller) in AGS Health "Looking for candidate with good english communication" Salary 14500 k (take home) Shift timing 5 pm to 2 am Pickup and drop free cab available Saturday and Sunday fixed off Work location is chennai Eligiblity Criteria:- any graduation 2019 to 2025 passed out with nil backlocks is eligible Engineering graduates not eligible for this role Interested Candidates kindly contact Sudhakar HR Recruiter 7305027224

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2.0 - 4.0 years

4 - 4 Lacs

Ahmedabad

Work from Office

HIRING NOW: FRONT OFFICE EXECUTIVE FOR CORPORATE OFFICE Company: Sodexo Location: Corporate Office, Ahmedabad, Gujarat Are you a poised and professional hospitality expert with a background in luxury 5-star hotels? Join Sodexo as a Front Office Executive and be the face of our organization delivering seamless experiences to guests, clients, and internal stakeholders alike. ROLE OVERVIEW We are seeking a well-groomed, articulate, and service-oriented individual to handle front desk operations, guest relations, and day-to-day coordination at our corporate premises. REQUIRED QUALIFICATIONS & EXPERIENCE Degree/Diploma in Hotel Management (preferred). Minimum 2 year of experience in front office roles at reputed 5-star hotel chains or corporate setups. KEY SKILLS & ATTRIBUTES Excellent verbal communication & interpersonal skills. Professional grooming and corporate etiquette. Strong guest/client handling and coordination abilities. Highly organized with a proactive approach. COMPENSATION & BENEFITS In-hand Salary: Up to 30,000/- AC accommodation Complimentary meals HOW TO APPLY Kindly share your updated CV along with a recent photograph at: Email: upendra.kumar@sodexo.com WhatsApp: +91 80973 87918

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0.0 - 1.0 years

2 - 3 Lacs

Thane, Navi Mumbai

Work from Office

Walkin Drive at Sutherland for Customer Support Executive - (Email Process) at Sutherland Date: 26th Jun - 2nd Jul Are you passionate about customer support and very excellent with English Communication skills? Let's make your career at Sutherland! Location : Airoli, Navi Mumbai Position : Customer Support Executive - Non Voice Job Description : Sutherland is looking for enthusiastic and customer-oriented individuals to join our team as Customer Support Executives ! If you're passionate about helping customers and providing top-tier support, this is your opportunity to build a rewarding career with us. Key Responsibilities : Assist customers via Email , Chat , or Backoffice channels, providing exceptional service and solving issues. Respond to customer inquiries in a timely, accurate, and professional manner. Maintain high customer satisfaction by delivering outstanding service. Handle customer queries, provide information, and ensure positive interactions. Work as part of a team to meet company goals and targets. Skills and Qualifications : Passion for customer service and problem-solving. Excellent communication skills (both verbal and written). Ability to work in a fast-paced environment. Comfortable with rotational shifts , including night shifts. Freshers (HSC or Graduates) or candidates with up to 6 months of experience in customer support. Must be based in Mumbai and able to commute to the office. Perks and Benefits : Salary : 18,000 - 22,000 per month Travel Allowance : 3,500 Performance Incentives : 2,750 Other Benefits : Overtime pay, incentives, and more! Working Hours : 5 days working with 2 rotational offs . Candidate should be Flexible rotational shifts including night shifts Why Sutherland? Career growth opportunities and skill development. Fun, dynamic work environment. Incentives and rewards based on performance. How to Apply : Walk-in Interview : Date : 26th Jun - 2nd Jul (Meet HR-Vijeta - 7028312315 ) Location : 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC Kalwa Industrial Estate, Airoli, Navi Mumbai, Maharashtra 400708. Travel Boundaries : Open to candidates residing in the following areas: Central Line (Sion to Dombivli) and Harbour Line (Wadala to Panvel). Note: A 1.5 km cutoff applies to Kalyan, Panvel, and Dadar stations. If you're ready to jumpstart your career in customer support and be part of a leading global team, Sutherland is the place for you. Don't miss out apply now and take the first step toward an exciting career with us!

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1.0 - 6.0 years

1 - 4 Lacs

Bengaluru

Work from Office

Hi, Hiring for a Non-Voice Customer Support. Salary: Up to 4.0 LPA Australian / US Shifts 5 days' work & 2 split week offs 2-way cabs provided Call us n get jobs Princy 8147958202 Jo 8971458202 Ruksar 8951958202 Owaiz 9108180134 Asma 9742626669 Perks and benefits PF, Gratuity, Insurance, Cab & Gud wrk environment

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1.0 - 4.0 years

1 - 2 Lacs

Noida

Work from Office

We are seeking energetic and persuasive Telecalling Sales Executive professionals to join our growing organization. You will be responsible for making outbound calls to potential students or parents, explaining course offerings, and converting leads into enrolments. This is a target-driven role requiring strong communication, product knowledge, and customer handling skills. Key Responsibilities: - Make outbound calls to prospective leads generated via digital campaigns, referrals, and marketing teams - Explain the features and benefits of our educational products (online courses, test prep, career programs, etc.) - Understand the students learning needs and guide them to the appropriate course - Follow-up regularly with leads via calls, emails, and messages to ensure closure - Maintain proper records of calls, interactions, and conversions in the CRM system - Meet or exceed daily/weekly/monthly sales targets and KPIs - Handle customer queries and objections professionally to build trust - Coordinate with internal teams/External Teams (Principals, academic counselors, support, etc.) to ensure a seamless on boarding experience. Required Skills & Qualifications: * Graduate in any discipline (preferred: Sales, Marketing, Education, or Communication) * Excellent communication and interpersonal skills in English and Hindi (regional languages are a plus) * Strong convincing ability and confidence to handle rejections * Basic computer proficiency and familiarity with CRM tools * Target-oriented, self-motivated, and eager to learn * Prior experience in telesales or the education industry is a plus What We Offer: * Competitive salary and uncapped incentive structure * Comprehensive training and continuous professional development * Dynamic and youthful work environment * Growth opportunities in a fast-growing EdTech company * Recognition and rewards for top performers

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0.0 - 5.0 years

1 - 4 Lacs

Bengaluru

Work from Office

Hi, Hiring for a Non-Voice Customer Support. Salary: Up to 4.0 LPA Australian / US Shifts 5 days' work & 2 split week offs 2-way cabs provided Call us n get jobs Princy 8147958202 Jo 8971458202 Ruksar 8951958202 Owaiz 9108180134 Asma 9742626669 Perks and benefits PF, Gratuity, Insurance, Cab & Gud wrk environment

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0.0 - 5.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Top MNCs | Work From Office Only We are currently hiring for multiple reputed MNCs across various locations. If you're looking for a stable, growth-oriented career, explore the exciting opportunities listed below: Open Positions & Salary Range: Adobe Wipro Adobe Expedia (Voice Process) Aakash Institute UABD UHC Airbnb zomato Salary Range: upto 5lpa (depending on role and experience) Note: All roles are strictly Work From Office Preferred Candidate Profile: Excellent communication skills (spoken & written) Willingness to work from office Relevant experience (where applicable) Immediate joiners or short notice preferred Perks & Benefits: Competitive salary packages Career growth in leading MNCs Dynamic and professional work environment Training and development support For more details, contact Yash on WhatsApp: +91 99991 83867

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0.0 - 5.0 years

0 - 3 Lacs

Gandhinagar, Ahmedabad

Work from Office

Candidate can call on : 8690111447 -Fluency in English is must -Graduation required -Should be residing in Ahmedabad -Experience in voice process is a plus -5 days working -Cab available for night shift Call on : 86901 11447

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0.0 - 5.0 years

3 - 4 Lacs

Hyderabad

Work from Office

Walk-in Drive for International Voice Process - Outbound Sales!!! Do mention HR Recruiter name as - Bhavani HR - on your resume for walk-in Experience: 0 to 5 years Location: Hyderabad Salary: Based on Industry Standards Job Description: Role : International voice process (Account Strategist.) Experience : Fresher to Experience. CTC : 3LPA to 4.5LPA Shifts : Flexible to any shifts Cab : Two-way cab facility Benefits : Incentives and Night shift allowance Key Responsibilities & What will you need to succeed in this role? Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals. Build rapport with the customer and maintain rational/neutral communication. Handle objections and continue the conversation to a productive outcome. Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. Develop and maintain subject matter expertise on client's marketing solution offerings. Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. Provide updates to the management team on your pipeline and sales forecast objectives and key results. Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. International Voice LOB Experience including using of Dialers for OB Calls. Exceptional written & verbal communication skills. Agility. Ability to multitask & Collaborate. Customer centricity. Objection Handling. Stakeholder Management. Qualifications: 1-5 years of overall relevant experience (Sales process experience Mandate). Graduate in any field. Sales knowledge on social media platform. Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). Candidates should be flexible with rostered day offs and working in shifts. Salesforce software working knowledge is good to have. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report topeoplesuccessoperations@marketstar.com immediately

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0.0 - 3.0 years

1 - 2 Lacs

Noida, Ghaziabad, New Delhi

Work from Office

Mega Walk-In Drive at Tech Mahindra BPS- Work from office- Noida location Tech Mahindra BPS Noida is hiring for Customer Support Associate- Blended process 5 days working with 2 Rotational weeks off **Good English Communication skill is mandatory** Role & responsibilities Handle inbound and outbound customer calls professionally. Address and resolve customer queries, issues, and concerns with empathy and accuracy. Provide product/service information and support. Maintain detailed records of customer interactions. Work effectively in a fast-paced, rotational shift environment. Should be able to communicate well in English language. Preferred candidate profile Excellent verbal communication skills in English (additional languages are a plus). Strong problem-solving and active listening skills. Ability to work flexible shifts. A customer-centric attitude and willingness to go the extra mile. Perks and benefits Opportunity to work in a dynamic, technology-driven environment. One side cab facility in odd hours Shift. Professional growth and learning opportunities. A supportive team culture that values innovation and customer excellence. Package and other Benefits: Salary Package: 1.90 LPA to 2.5 LPA (Depends on interview) PF & ESIC How to Apply? Interested candidates can directly visit the interview venue for face to face interview as per the location provided below and grab this exciting opportunity. Interview Address -A6, Sector 64 Noida, Tech Mahindra, Opposite Sahara Chowk (Nearest Metro Sec - 62 Blue line)

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