Jobs
Interviews

2231 Fluent English Jobs - Page 47

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

2.0 - 7.0 years

2 - 5 Lacs

Mumbai Suburban

Work from Office

Location: Andheri (Marol Naka), Mumbai Shift Timing: 9:00 PM to 6:00 AM (Night Shift) Role: Reach out to international leads to promote and sell GEM (Give Every Month) donation subscriptions. Call international leads and explain the concept of GEM (Give Every Month) donations. Persuade potential donors to subscribe to monthly contributions for medical causes. Maintain a high level of product knowledge and pitch effectiveness. Achieve daily and monthly sales targets consistently. Accurately update call records and donor details in the system. Collaborate with team leads for feedback and performance improvement.

Posted 1 month ago

Apply

0.0 - 2.0 years

1 - 1 Lacs

Bengaluru

Work from Office

Responsibilities: * Manage customer relationships * Generate sales leads * Meet revenue targets * Collaborate with marketing team on campaigns * Close deals through persuasive communication Annual bonus

Posted 1 month ago

Apply

0.0 - 5.0 years

3 - 6 Lacs

Pune

Work from Office

Job description Job Opening: Customer Support Executive (International Voice,Blended & Chat Process) Locations: Yerwada | Magarpatta | Hinjewadi Phase 2 | VimanNagar,Kharadi Pune Salary: 2.8 LPA 6.5 LPA (Based on Experience) In Hand Upto - 18k to 49k Incentives: 2,000 5,000 per month Shifts:UK,US Rotational (24/7 Support) Work Schedule: 5 Days Working | 2 Rotational Offs Perk: Free Two-Way Cab Facility Job Summary: We are hiring energetic and enthusiastic freshers for International Voice Process roles. A great opportunity to start your career in customer support with global exposure . Key Responsibilities: Handle international customer calls (inbound) Communicate professionally and resolve queries Ensure high-quality service within timelines Follow process guidelines and maintain performance Eligibility Criteria: Freshers and experienced candidates can apply Good English communication skills required Any graduate can apply (Backlogs accepted) Immediate joiners preferred Comfortable with rotational/night shifts Benefits: Fixed salary + monthly performance incentives Paid training provided Free two-way cab service Growth opportunities in a reputed MNC Supportive work culture NOTE - NO VIRTUAL ROUNDS WE DON'T CHARGE Interested Candidates can call or share their updated cv on Below Mentioned Details Contatct Person - HR Akanksha -8956822344 akanksha.pardeshi@spes.in

Posted 1 month ago

Apply

0.0 - 3.0 years

1 - 3 Lacs

Ghaziabad

Work from Office

About The Company : Synergistic IT is an IT/Software company, located in California USA for 12 years. Synergistic IT three major areas of business include the following Software Development IT skills Enhancement IT Staffing Its subsidiary company as Synergistic Compusoft Pvt Ltd is located in Ghaziabad U.P Role Description This is a full-time Work from office role(Night shift) for a International Customer Care Professional(Blended Process) The Customer Care Professional will be responsible for ensuring customer satisfaction, providing customer support via Chat & Email, utilizing analytical skills, effective communication, and delivering exceptional customer service. Qualifications Customer Satisfaction and Customer Support skills Analytical Skills Strong Communication skills (Written) Experience in Customer Service Ability to multitask and prioritize Problem-solving abilities Attention to detail Previous experience in a similar role is a plus(1.5+ years) This role will be 20% voice & rest will be Non-Voice. Excellent Written English is mandatory. Skill Required: - Excellent Written English Skills mandatory - Email Drafting - Verbal English - MS-Office, Outlook, Excel etc. - Good Typing speed -Problem solving skills Benefits: Fixed Salary : Depends on candidature (Up to 30k) Benefits: 3,000 INR Food Allowances per month (After completion of 1 month onward) Work Location : Synergistic Compusoft Pvt Ltd. C-52 A RDC Rajnagar Ghaziabad Timings: 8:30 pm- 5:30 am (Fixed Night Shift) Fixed Week off : Sat and Sun Company Website - www.synergisticit.com Company's LinkedIn profile - https://www.linkedin.com/redir/redirect?url=https%3A%2F%2Fsynergisticit%2Ecom%2F&urlhash=rKyX&trk=about_website

Posted 1 month ago

Apply

3.0 - 7.0 years

3 - 7 Lacs

Ahmedabad

Work from Office

Primary Role This role demands meticulous organization and strong English communication for managing global sales operations. You'll handle meetings, follow-ups, and email/messaging, ensuring data accuracy in Excel and other forms. Time flexibility is key for interacting with international teams on strategy, quotes, and tickets. Role & responsibilities To manage the sales pipeline, ensuring data accuracy and timely follow-ups, while also analyzing sales data and market trends to create insightful reports and presentations. Prepare background research, proposals, and sales decks before key meetings. Support the MD in nurturing client relationships by scheduling meetings, preparing materials, and following up on action items, while also assisting with creating professional sales proposals and presentations. Manage professional communications for the MD, ensuring cultural appropriateness, and conduct research for new client opportunities. Planning and executing sales events and client hospitality initiatives, while also proactively managing CRM data to track customer journeys for the MD's sales efforts, Help in organizing sales data, preparing reports, and keeping track of targets and KPIs Managing the MD's complex calendar and extensive travel, ensuring optimal scheduling for sales activities and time zones, while also acting as the primary professional point of contact for all internal and external communications. Arranging complex domestic and international travel itineraries, including visa applications, and organizing highly confidential physical and digital files to ensure data security and easy retrieval. Act as a liaison between the MD and the sales team to ensure timely updates and task completion. Preferred candidate profile Fluent English communication Well versed with English

Posted 1 month ago

Apply

0.0 - 4.0 years

1 - 3 Lacs

Hyderabad

Work from Office

Hiring Now International Technical Voice Process Work from Office | Immediate Joiners Only Shift: Rotational shift & week off Cab: Two-way cab for night shift (up to 23 km) Job Role: Talk to international customers Help with technical issues Give good customer support Requirements: Good English Freshers to experiences Okay with night shifts Can join immediately Stay within 23 km from office Why Join Us? Good work culture 5-day working Cab for night shifts Growth opportunities

Posted 1 month ago

Apply

0.0 - 5.0 years

3 - 6 Lacs

Pune

Work from Office

" Kickstart Your Global Career! Join Our Voice & Chat Support Team Today! " International Voice/Chat - Service Process Salary: 3LPA TO 6.0LPA Drop your CV at (HR.RAVINA 7447710444) Graduates or Undergraduates with at least 1 year of experience in an International BPO. Freshers are also encouraged to apply. Experienced candidates may qualify for a salary hike of up to 30%, based on skills and market trends. Roles and Responsibilities Handle inbound and/or outbound international calls and chat inquiries. Provide accurate, valid, and complete information to customers by using the right tools and resources. Resolve customer complaints efficiently, escalating issues when necessary. Follow communication procedures, guidelines, and policies. Maintain a high level of professionalism and empathy with customers. Shifts & Work Schedule: Flexible rotational shifts. Rotational weekly offs (5 working days and 2 days off). Perks and benefits: Competitive salary and performance-based incentives. Comprehensive training programs and ongoing professional development. Health benefits and employee wellness programs. Friendly and supportive work environment. Cab Facility till nodal point How to Apply: If you are passionate about customer service and want to be part of a dynamic team, please send your resume on below mention details. Contact Person: HR RAVINA at 74477710444

Posted 1 month ago

Apply

0.0 years

2 - 2 Lacs

Hyderabad

Work from Office

HIRING_FOR_ Female _RECRUITERS (Non-IT Recruitment) Any BPO experience is eligible. Work from office Day Shift - 6 days working | 1 week off Timing: Mon-Friday 9:30 am to 6:30 pm, Sat 10:00 am to 6:00 pm Work Location - Ameerpet *Package:*Fresher 15000 to 18000 Experience: decent 30% hike on previous take home(max up to 25,000 take home.) + incentives Immediate Joining Walk in interview @ Ameerpet if you are intrested send your resume to (8125336049) recruiter - Teena Jain

Posted 1 month ago

Apply

1.0 - 6.0 years

2 - 5 Lacs

Pune, Bengaluru

Work from Office

Process Type: Voice – International Qualification: Graduate (Mandatory) Fresher & Exp both can apply Min 1 yr exp in Int Voice Process CTC- 2.5 TO 5.75 LPA 24*7 Shifts-WFO Location: Bangalore & Pune Immediate Joiner Only

Posted 1 month ago

Apply

0.0 - 1.0 years

1 - 2 Lacs

Tiruchirapalli

Work from Office

He will frame keywords based on the client requirements He will source/screen the candidate resumes through job portals & other recruitment methods Job Requirement Should be willing to work in US shift timing

Posted 1 month ago

Apply

5.0 - 7.0 years

5 - 7 Lacs

Bengaluru

Work from Office

OCuzor'sorganisationalesponsibilities Manage and resolve customer escalations via chat, phone and email. Communicate clearly and professionally with customers to ensure satisfaction. Understand Cuzors products and help customers troubleshoot issues. Collaborate with internal teams to escalate and resolve technical problems. Mentor junior support executives and help build efficient support processes. Contribute to FAQs, support articles, and help documentation. Track and report key customer service metrics (CSAT, resolution time, etc.). Take ownership of customer outcomes and demonstrate initiative. Requirements Bachelors degree in Business, Communications, IT, or a related field. 5–7 years of experience in customer support or client service. Excellent verbal and written English communication skills. Ability to grasp technical concepts and explain them simply. Strong organizational and multitasking abilities. Positive attitude, proactive mindset, and eagerness to grow with the company. Preferred Experience in consumer electronics or hardware-based products. Exposure to e-commerce, logistics, or post-sales support. Familiarity with global customer support standards and tools. What We Offer Competitive compensation. Opportunities for rapid career growth. Friendly, supportive, and tech-driven work environment. Learning and development programs.

Posted 1 month ago

Apply

0.0 - 2.0 years

2 - 3 Lacs

Noida

Work from Office

0–2 years of experience in sales or business development, preferably in US staffing or recruitment. The ideal candidate should have a strong desire to grow into a leadership role, along with a basic understanding of US staffing models and RPO. Required Candidate profile Someone who has worked on BPO/Call Center, with fluent English speaking looking for stable career in sales or Business Development can apply, fresher can be considered as well Perks and benefits Cab Drop facility, complimentary meal.

Posted 1 month ago

Apply

0.0 - 4.0 years

2 - 4 Lacs

Pune

Work from Office

Hiring for International Voice Process (Telecom Domain) On paper designation- Analyst Graduate freshers Graduate with experience can apply Salary max upto 22,000/- (Including Night shift allowance) Monthly and quarterly Incentives 7722003895

Posted 1 month ago

Apply

1.0 - 6.0 years

1 - 4 Lacs

Surat

Work from Office

A dynamic and goal-driven Sales Executive that is responsible for: Generating qualified leads, Initiating contact through cold calls and emails, Nurturing prospects, and Successfully closing sales deals.

Posted 1 month ago

Apply

0.0 - 1.0 years

1 - 2 Lacs

Hyderabad

Work from Office

Responsibilities: * Manage operations efficiently * Collaborate with team on strategic planning * Communicate effectively with stakeholders * Oversee daily operations * Ensure compliance with policies & procedures

Posted 1 month ago

Apply

0.0 - 3.0 years

1 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

WE ARE HIRING FOR INTERNATIONAL CHAT & VOICE PROCESSES FOR GURUGRAM NO OF POSITIONS: 200 FRESHERS & EXPERIENCED candidates in customer support can apply. Freshers Salary: 15 K -23 K in hand + 3.5 inc.+ Cab (one side/both sides) and Huge incentives Experienced candidates' salary: Up to 33K + Incentives Job Location: Gurgaon Shift timings: comfortable shifts with both sides of the cab IMMEDIATE REQUIREMENTS & EASY INTERVIEWS: :1 DAY INTERVIEW PROCESS Please contact ASAP for details and share the CV on WhatsApp Senior HR Dev - 8700928077 HR Chirag - 8950035322 HR Harshit - 9266416810 HR Tanuja - 9310181762 NO CHARGES TOUCH CONSULTANTS

Posted 1 month ago

Apply

0.0 - 5.0 years

0 - 3 Lacs

Mumbai, Mumbai Suburban, Navi Mumbai

Work from Office

Role and Responsibilities: - Handle inbound customer queries related to remittances, currency exchange, bill payments, and other financial services offered by the Exchange. - Provide accurate and up-to-date information regarding products, services, and regulatory requirements. - Effectively resolve customer issues or complaints while maintaining compliance with Company and Bank guidelines. - Ensure that all interactions are logged accurately in the system, with proper documentation of customer details. - Strive to deliver a high level of customer satisfaction by addressing inquiries with clarity and professionalism. - Meet performance targets such as call handling time, customer satisfaction, and first-call resolution. Job Location: Vashi - Male Candidate Require Fresher with excellent Communication Skills can also apply. Job Timing: 2 pm To 11 pm. Contact on the given number below urgently. 8652419133 ( Calling and What's app No.) Thanks & Regards, Rehman Sayyed rehman.sayyed@3i-infotech.com 8652419133 ( Calling and What's app No.)

Posted 1 month ago

Apply

0.0 years

1 - 1 Lacs

Hyderabad

Work from Office

Hiring for Freshers || AR Caller - International Semi-Voice Process || Qualification- Graduation/ Intermediate (No Btech) - Skills : Good Communication Only Freshers 5 days working, Mon - Fri Fixed Sat & Sun off. Shift: Night (Timing: 6.30PM TO 3.30AM) 1-Way Cab (30km) Package: Fresher : During Training 10,700 take home, from 4th month 13,500 Take Home + Incentive Work Location: Hyderabad Immediate Joiner Interested candidates can share your updated resume to dasarianuradha.axisservices@gmail.com HR Anuradha - 9618965277(share resume via WhatsApp ) Refer your friend's / Colleague 4 rounds (Interview timings 11am to 3pm) Walkin on Monday & Tuesday (i.e., 24/06/2025 & 25/06/2025 )

Posted 1 month ago

Apply

0.0 - 5.0 years

3 - 4 Lacs

New Delhi, Gurugram

Work from Office

- Job profile : Customer Care Executive - Process : Domestic Voice Process - 5 days working and 2 week offs - Rotational Shifts and offs - Both side cab facilities - Salary : Freshers - 22.5K in hand, Experienced : upto 32K in hand Required Candidate profile - Graduation mandatory - Excellent English speaking candidates required

Posted 1 month ago

Apply

0.0 - 3.0 years

2 - 3 Lacs

Kolkata

Work from Office

Hiring for Voice & Non-Voice process for International Process Excellent communication skills Salary 23K-30K CTC Comfortable with Night shifts Interested can Contact Hr Nikhat 8910937810 Or Hr Riya 8910951012.

Posted 1 month ago

Apply

1.0 - 4.0 years

3 - 6 Lacs

Pune

Work from Office

Greetings from KVC CONSULTANTS LTD HIRING FOR LEADING ITES MNCs - INTERNATIONAL Voice/Non-Voice / Blended in Pune Location. Job Description: NOTE:- NEED EXCELLENT ENGLISH COMMUNICATION NEED IMMEDIATE JOINERS NEED MINIMUM 6 MONTHS OF EXPERIENCE International Non -Voice Process (CHAT) (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.8 LPA 5 DAYS WORKING 2 WEEK OFFS BOTH WAY CAB AVAILABLE ROTATIONAL SHIFTS International Voice Process (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.9 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS International backend Process cum Customer support (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.8 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS International Blended Process (Magarpatta) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 5-6 LPA for 1+ years of experience SALARY UPT0 RS 3-3.5 LPA for freshers 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE NIGHT SHIFT International Voice Process (Magarpatta) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 5-6.5 LPA for 1+ years of experience SALARY UPT0 RS 3-3.5 LPA for freshers 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE International Non -Voice Process(Viman Nagar ) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.5LPA 5 DAYS WORKING- 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Voice Process(Viman Nagar ) NEED EXCELLENT COMMUNICATION ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 5-6 LPA 5 DAYS WORKING 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Voice/Non Voice Process(Viman Nagar ) NEED EXCELLENT COMMUNICATION ELIGIBLE-- GRADUATES/UNDERGRADUATES FRESHERS SALARY UPTO RS 3-4 lpa 5 DAYS WORKING 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS ROLES AND RESPONSIBILITIES Interaction:Engage with customers over chat and voice to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure meet internal quality and performance metrics Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT). Continuously work towards improving personal and team performance through self-assessment and feedback. Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. Note:- This is a WFO Profile and Candidate should be comfortable working for Pune. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE WITH OUR RESUME . FAREHA 85283 71817 YAGYANSHI 9821182648 LAIBA 9654201996

Posted 1 month ago

Apply

0.0 - 4.0 years

1 - 4 Lacs

Pune

Work from Office

Job description Exciting Career Opportunity at Transcom! Join Our Advisory Insurance Process We're hiring Customer Success Associates to join our team! "Responsible for guiding customers through expert insurance advice and helping them choose the best policies for Life coverage." Location: Pune, Maharashtra Employment Type: Full-Time (Work from Office) Shift Timings : Male 9 am to 9 pm any 9 hours of shift Female: 9 am to 8 pm any 9 hours of shift 6 days working 1 rotational week off Great work environment Why Transcom? Are you passionate about helping customers and making a difference? Do you want to build a rewarding career in the booming Life & Health Insurance sector? If yes, this is your chance to be part of an exciting team! At Transcom, were looking for driven Advisors to join our Voice Process team and take customer service and sales to new heights. What We're Looking For: * Graduation is mandatory. * Fluency in English, Hindi, Marathi is essential. * Proficiency in Tamil, Telugu, Malayalam, or Kannada (reading, writing, and speaking) is an added advantage. * Previous experience in Life Insurance or Health Insurance sales is a plus, freshers with a passion for customer service and sales are welcome! * Ready to work in rotational shifts. (Female candidates will have a last logout time of 8 PM.) * Self-motivated with a drive to exceed sales targets and deliver top-notch service. * Ability to work from our office in Pune. Attractive Salary Package: Fresher: Up to 25,000 CTC Experienced: Up to 35,000 CTC How to Apply: Interested? Take the next step in your career today! Please Walk-In for Face to Face interviews.... HR Arfa:7276827362 Email ID: arfa.aman@transcom.com Location: Office No. 1501, 1508, Nyati Enthral, Sr. No. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014. Interview Date & Time: 16-june to 17-June 2025 9:30am to 5:30 pm **Please do carry hard copy of your cv**

Posted 1 month ago

Apply

1.0 - 2.0 years

3 - 4 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Work from Office

Handle client communication via email, calls, and WhatsApp, draft quotes and emails, learn export processes, follow up on leads, coordinate with internal teams, build strong client relationships, and help grow business through new opportunities.

Posted 1 month ago

Apply

2.0 - 7.0 years

5 - 6 Lacs

Gurugram

Work from Office

Hiring for Process Specialist International Customer Support Minimum 2 Years in International Voice Process Location: Gurugram 24/7 Rotational Shifts (US Shifts) Immediate Joiners Only CTC up to 6 LPA + Incentives Contact- HR Aman (8306474104)

Posted 1 month ago

Apply

1.0 - 4.0 years

3 - 6 Lacs

Pune

Work from Office

Greetings from KVC CONSULTANTS LTD HIRING FOR LEADING ITES MNCs - INTERNATIONAL Voice/Non-Voice / Blended in Pune Location. Job Description: NOTE:- NEED EXCELLENT ENGLISH COMMUNICATION NEED IMMEDIATE JOINERS NEED MINIMUM 6 MONTHS OF EXPERIENCE International Non -Voice Process (CHAT) (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.8 LPA 5 DAYS WORKING 2 WEEK OFFS BOTH WAY CAB AVAILABLE ROTATIONAL SHIFTS International Voice Process (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.9 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS International backend Process cum Customer support (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.8 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS International Blended Process (Magarpatta) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 5-6 LPA for 1+ years of experience SALARY UPT0 RS 3-3.5 LPA for freshers 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE NIGHT SHIFT International Voice Process (Magarpatta) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 5-6.5 LPA for 1+ years of experience SALARY UPT0 RS 3-3.5 LPA for freshers 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE International Non -Voice Process(Viman Nagar ) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.5LPA 5 DAYS WORKING- 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Voice Process(Viman Nagar ) NEED EXCELLENT COMMUNICATION ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 5-6 LPA 5 DAYS WORKING 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Voice/Non Voice Process(Viman Nagar ) NEED EXCELLENT COMMUNICATION ELIGIBLE-- GRADUATES/UNDERGRADUATES FRESHERS SALARY UPTO RS 3-4 lpa 5 DAYS WORKING 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS ROLES AND RESPONSIBILITIES Interaction:Engage with customers over chat and voice to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure meet internal quality and performance metrics Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT). Continuously work towards improving personal and team performance through self-assessment and feedback. Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. Note:- This is a WFO Profile and Candidate should be comfortable working for Pune. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE WITH OUR RESUME . AREESHA-9628373763 VANSHIKA-9628373762 DIVYA-9821182650 SIYA-7565006262

Posted 1 month ago

Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies