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0.0 - 1.0 years
1 - 2 Lacs
Pune
Work from Office
International Voice Process US Shifts | WFO | Hinjewadi 22K in hand + Uncapped incentives Both way transport 5 days working | Grads with all marksheets Fluent English a must! Immediate joiners only Contact: 9209738090
Posted 1 month ago
1.0 - 5.0 years
1 - 5 Lacs
Chennai
Work from Office
We are Hiring Candidates who are experienced in International Voice Process (Customer Support) for US Healthcare Industry. Excellent English Communication Skills Required Customer Support experience preferred Must be ready to work in Night shift Minimum 1 year of experience in International Voice Process is mandatory. Cab is free of cost Work from office only (No work from office) Immediate joiners, Notice period also acceptable upto 30 days Job location: Chennai (Ambattur) Candidates from Anywhere in Tamilnadu can apply. 5 days work (Weekend fixed off) CTC - Max 5.5 LPA Please share your updated resume to below contact, Ashok N HR -Talent Acquisition | Accesshealthcare m: India - +91 9345886782 (Call/Whatsapp) e: ashokkumar.n1@accesshealthcare.c om w: www.accesshealthcare.org Key Responsibilities Handle professional inbound/outbound calls with international clients. Resolve customer queries, complete transactions, and aim for first-call resolution. Follow standard scripts while maintaining a natural and empathetic tone. Log all call interactions accurately into the CRM system
Posted 1 month ago
3.0 - 7.0 years
9 - 13 Lacs
Bengaluru
Work from Office
FICO (NYSEFICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity As a Customer Support Engineer, you will provide remote technical support to internal and external clients globally for both hosted and on-premise solutions by supporting our diverse product portfolio.Youll collaborate through innovation with IT, operations teams, product development and product management. VP, Customer Support. What Youll Contribute Take full ownership of client reported incidents, understanding business and technical impacts on clients. Formulate technical and application solutions according to contractual Service Level Agreements with clients. Be able to manage and resolve highly complex issues, acting as a liaison between engineering and consulting teams. Assume a leadership role with clear effective communication when working with clients to resolve issues. Maintain and determine ways to improve the customer experience, demonstrating a strong client-focus. Formulate changes to FICO products and services to reduce client impact. On-board customers to FICOs support portal and process. Manage work assignments, priorities, and schedules with input from management. Act as the intermediary between internal/external clients and management and be the point of escalation. Co-ordinate across other FICO products, platforms, and functions to ensure a seamless client experience. Understand commercial and relationship impacts to FICO when dealing with clients. Advocate as a change agent, to drive improvements across the support function. Be available for On-Call duties where required. Support Cloud and on-premise deployments of the FICO Decision Modeler, and User Interfaces (UI), using supported technologies. What Were Seeking Basic concepts of Java & Object Oriented Concepts. Linux commands, any APM monitoring tools (AppD preferred), Kibana. Knowledge of Webservices (RESt/SOAP). Basic knowledge of reading heap, thread dumps and databases trace files. Excellent customer interaction skills and fluent in English. Excellent verbal and written skills. Ability to prioritize and manage multiple incidents. Be able to work under pressure. Exposure to AWS or any cloud related technologies, Docker, Kubernetes & kubectl. Good understanding in troubleshooting multi-tier enterprise applications and SaaS solutions. Proficiency in tuning applications. Ability to prioritize and manage multiple incidents Be able to work under pressure. Our Offer to You An inclusive culture strongly reflecting our core valuesAct Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. Why Make a Move to FICO At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today Big Data analytics. Youll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide Credit Scoring FICO Scores are used by 90 of the top 100 US lenders. Fraud Detection and Security 4 billion payment cards globally are protected by FICO fraud systems. Lending 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICOs solutions, placing us among the worlds top 100 software companies by revenue. We help many of the worlds largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people just like you who thrive on the collaboration and innovation thats nurtured by a diverse and inclusive environment. Well provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at www.fico.com/Careers FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and were proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they dont meet all stated qualifications. While our qualifications are clearly related to role success, each candidates profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to theFICO Privacy policy at https://www.fico.com/en/privacy-policy
Posted 1 month ago
2.0 - 5.0 years
3 - 4 Lacs
Kolkata
Work from Office
Communicate with clients, send offers, handle techno-commercial queries, coordinate trials with field staff, visit sites as needed, maintain sales records and follow-ups, and support the sales team with documentation and reporting. Perks and benefits PF. ESI, Bonus
Posted 1 month ago
0.0 - 1.0 years
2 - 2 Lacs
Kolkata
Work from Office
Handle outbound or inbound calls to interact with international customers. Address queries, provide product or service information, and resolve issues promptly. Adapt to different cultural nuances and maintain Contact 9036387292
Posted 1 month ago
0.0 - 1.0 years
2 - 2 Lacs
Kolkata
Work from Office
Handle outbound or inbound calls to interact with international customers. Address queries, provide product or service information, and resolve issues promptly. Adapt to different cultural nuances and maintain Contact 9036387292
Posted 1 month ago
0.0 - 2.0 years
3 - 3 Lacs
Noida, Ghaziabad, Delhi / NCR
Work from Office
Job Description: Title: Voice support executive Work Location: Noida Sector 60 A 20 Job Type: Fulltime 100% Onsite (Work from Office) Pay Rate: Depending on experience. Start Date: Immediately Salary slab: 3 LPA To 3.6 LPA Experience: Fresher can apply Joining Date: - 30th June Role Overview: Educational Qualifications: Graduates/PG Work Experience Essential Exposure to similar role for a minimum of 6 months. Fresher can apply (candidate should have excellent communication in English) Experience of working in 24/7 environment. Experience Desirable 0 - 6 months or more experience in similar role. Experience in International Voice process. Basic Requirements Excellent written and oral communication skills. Candidates to be having experience of International Voice Process background. Key Responsibilities Voice Support. Candidates should be able to resolve customer issues. Contact person for interview: Rishika Mukherjee - rishika.mukherjee@techmahindra.com 8826106205 (contact details) Please reach out to me for the virtual rounds of interviews
Posted 1 month ago
0.0 - 3.0 years
0 - 3 Lacs
Ahmedabad
Work from Office
*Interested candidate can call on : 8690111447* * Fluent English required * Comfortable with night shifts * Graduate preferred * Should be aware about International customer support * Fresher/Experience both can apply * Experience preferred in Voice
Posted 1 month ago
0.0 - 1.0 years
2 - 2 Lacs
Chennai
Work from Office
Role & responsibilities In these roles you will be responsible for: • Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. • Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met • Analyzing medical insurance claims for quality assurance • Resolving moderately routine questions following pre-established guidelines • Performing routine research on customer inquiries. • Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team Requirements for this role include: • Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM. • 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. • 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English. • 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions *** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement. *** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material. *** 2025 pass outs are not eligible for this role ***
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Pune
Work from Office
Generate leads thru emails and LinkedIn. Manage outreach across global markets. Setup client meetings, present solutions, coordinate with internal teams, update CRM, and support the sales team. Data collection, analysis generating actionable insights Provident fund
Posted 1 month ago
0.0 - 2.0 years
0 - 2 Lacs
Gurugram
Work from Office
Role & responsibilities: Understand customer needs and promote products or service effectively. Meet KPIs Handle customer inquiries and provide product information. Receive, document and track customer complaints via phone, email and any other source Investigate and analyze complaints to understand the root cause and identify potential solutions Communicate with customers to empathetically understand their concerns and provide appropriate solutions Liaise with internal team and partners to resolve customer complaints and ensure timely resolution Maintain accurate records of complaints and their resolution for reporting and analysis purposes Identify trends in complaints and provide feedback to relevant departments to improve products or services Continuously seek opportunities to improve the complaint resolution process and enhance customer satisfaction Collaborate with other team members to ensure a consistent and high-quality customer experience 24/7 shifts. Preferred qualification: UG / Graduate can apply. Fresher & Experience both can apply Requirements: Strong communication and interpersonal skills. Ability to work in flexible environment. Excellent Communication Good problem-solving and analytical abilities About the Process: 6 days working. Rotational shift & Rotational off System Required : 8GB RAM I5 Processor Window- 10 WI FI Connection Perks and benefits: Comprehensive Training and Ongoing development opportunities. Career advancement and growth within the company. Supportive and collaborative work environment. Regards, Brinda HR
Posted 1 month ago
0.0 - 3.0 years
2 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
Interested Candidates can contact at 8527725881/ pranshulkatariya@policybazaar.com CTC: 2.5 - 3.9 LPA + Incentives Location: Gurugram Experience: 0-3 years Education: Graduate/Undergraduate Job Summary: We are looking for Sales Executives to drive customer acquisition and revenue growth by selling insurance products. The role involves identifying sales opportunities, engaging with customers, and closing deals effectively. Key Responsibilities: Convert leads into sales through inbound and outbound calls. Promote and sell insurance products to potential clients. Meet and exceed sales targets consistently. Build and maintain relationships with existing and potential customers. Provide excellent customer service and support during the sales process. Required Skills: Strong communication skills in Hindi and English. Ability to meet sales targets and handle objections. Strong persuasion and negotiation skills. Ability to handle high call volumes and work under pressure. Interview Process: Final Round: In-office interview (Gurugram) Why Join Us? Competitive salary with attractive incentives. Fast-paced and energetic work environment. Opportunities for career growth and skill development. Work with Indias leading insurance aggregator.
Posted 1 month ago
0.0 - 3.0 years
2 - 3 Lacs
Gurugram, Delhi / NCR
Work from Office
Job Title: Customer Service Executive If you are interested in joining our team, please share your resume at pranshulkatariya@policybazaar.com or WhatsApp at 8527725881 Company: Policy Bazaar Insurance Brokers Pvt. Ltd. Location: Sector 44, Gurugram Employment Type: Full-time Salary range: 2.5 - 4LPA, depending on relevant experience. Job Description: Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills. Responsibilities: - Handle customer inquiries via phone, email, and chat. - Provide detailed information about our products and services. - Assist customers in making informed decisions about their insurance needs. - Maintain accurate records of customer interactions and transactions. - Resolve customer complaints in a professional and timely manner. - Collaborate with team members to improve customer satisfaction. Requirements: - Experience: 0-4 years in customer service or sales. - Excellent communication and interpersonal skills. - Ability to handle high-pressure situations and resolve conflicts effectively. - Basic computer skills and familiarity with CRM systems. - Strong problem-solving abilities and attention to detail. - High School Diploma and Bachelor's degree preferred. Working Conditions: - 6-day working week. We do not conduct virtual interviews.
Posted 1 month ago
0.0 - 3.0 years
2 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
Interested candidates can contact Dhriti- +91-8527282112 Job Summary: We are looking for Sales Executives to drive customer acquisition and revenue growth by selling insurance products. The role involves identifying sales opportunities, engaging with customers, and closing deals effectively. Key Responsibilities: Convert leads into sales through inbound and outbound calls. Promote and sell insurance products to potential clients. Meet and exceed sales targets consistently. Build and maintain relationships with existing and potential customers. Provide excellent customer service and support during the sales process. Required Skills: Strong communication skills in Hindi and English. Ability to meet sales targets and handle objections. Strong persuasion and negotiation skills. Ability to handle high call volumes and work under pressure. Interview Process: First Round: Virtual/Telephonic Final Round: In-office interview (Gurugram) Why Join Us? Competitive salary with attractive incentives. Fast-paced and energetic work environment. Opportunities for career growth and skill development. Work with India leading insurance aggregator.
Posted 1 month ago
1.0 - 5.0 years
2 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for international customer support Need Excellent Communication Both UG & Grad can apply Experience salary slab 6-17Months - 28k 18-23Months - 30k 24+Months - 33k 5 Days working Both side cab facility Connect With HR Sakshi - 8700591262
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring For international voice process Need Excellent Communication skills Location - Gurugram Fresher -21k Exp -26k 5 days working , 2 Days off Both side cab facility Performance based incentives Share their resume With HR Sakshi - 8700591262
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
UK Travel Captive Unit Noida /Gurugram International voice process || Need excellent communication 5 days working Fresher -22k Exp -35k Attendance allowance - upto 4400 Night shift allowance - upto 4400 Both side cab facility HR Sakshi - 8700591262
Posted 1 month ago
0.0 - 5.0 years
0 - 3 Lacs
Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities As a Customer Service Representative in an International BPO , your primary role is to interact with international clients/customers through voice, email, or chat support. You are responsible for resolving their queries, offering product/service support, and ensuring a seamless customer experience across time zones and cultures. Preferred candidate profile Location : [Mumbai , Maharashtra] Shift : Night Shift / Rotational Shift (as per company requirement) Employment Type : Full-time Industry : BPO / Call Center / ITES Process Type : International Voice / Chat Support / Email Support Salary : Min 50k to 3lac Experience : Fresher / Min 6months Contact Person : Saniya Adivarekar , Mob. No. : 9004489385 Email ID : saniya@careerguideline.net
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Navi Mumbai
Work from Office
Mega Walk- in drive - Hiring for International Voice Process Customer Support (Night Shift) We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently. Key Responsibilities- Provide voice-based support to international customers. Handle and resolve customer queries effectively and efficiently. Comfortable working in 24/7 rotational shifts including night shifts. Adhere to process requirements and achieve performance targets. Preferred Candidate Profile: Excellent English communication skills (verbal and written). Comfortable in a fast-paced, dynamic work environment . Basic proficiency in MS Office (Outlook, Word, Excel). Strong keyboarding and PC navigation skills. Team player with a positive and professional attitude. Ability to meet and exceed performance metrics . Comfortable to work in rotational shift (24*7). Salary Range: 18,000 28,000 per month (based on experience & performance) Shift: 24x7 rotational with 2 rotational offs per week Benefits- Lucrative performance-based incentives Medical Insurance coverage Cab facility provided for convenient travel Travel Allowance included Work-life balance with 2 rotational weekly offs Address: Job Location- Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708. Walk-in timing 12.00 PM to 7.00 PM
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Pimpri-Chinchwad, Pune
Work from Office
NO BE&B.TECH- APPLY ONLY IF BPO EXP US PROCESS Location : Hinjewadi, Pune GRAD Freshers/exp (2017 onwards) Fluent English Salary : 22k in hand + 10K incentive NIGHT SHIEFT FIX(2 weekly off Cab both way Call OR Wp - Hr .NITESH -(8830011092 )
Posted 1 month ago
0.0 years
0 - 3 Lacs
Chennai
Work from Office
Dear Aspirant, We are hiring freshers for "international voice process" (ar caller) in AGS Health "Looking for candidate with good english communication" Salary 14500 k (take home) + Incentives Shift timing 5 pm to 2 am Pickup and drop free cab available Saturday and Sunday fixed off Work location is chennai Eligiblity Criteria:- any graduation 2019 to 2025 passed out with nil backlocks is eligible Engineering graduates not eligible for this role Interested Candidates kindly contact Shashank HR Recruiter 9150092587
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram, Delhi / NCR
Work from Office
Hiring for an International Voice Process. Where in you have to give Customer Service Vie the Calls to the Customers. Job Details- Position: CSE - Qualification: UG/Graduate - Experience: 12 Months Min is Mus, 38K In - hand, INC and Upto15K INC - Location : Gurugram Candor Sector 21 - Working Days: 5 days, Rotational Week offs Night Shift - Rounds: HR, Versant & OPS- Rounds on Virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side https://web.whatsapp.com/8700056965 - Yashika https://web.whatsapp.com/79821 29914 - Raj https://web.whatsapp.com/9557020534 - Deepika https://web.whatsapp.com/7042823679 - Sonali
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Hiring for hsc fresher Salary - 21k inhand / Hsc exp and Graduate exp 25k per month salary + incentives 5 days working with any 2 week off Rotational shift Immediate joiner Required Candidate profile Note Aadhar card is mandatory for this job role application Kindly fill the google form https://docs.google.com/forms/d/e/1FAIpQLSdfn9wchrJQj-Wt7ZrmCRhBv9r3Lix-38ILJS7Vja9dOfTIUg/viewform?usp=sf_link
Posted 1 month ago
0.0 - 5.0 years
1 - 4 Lacs
Gurugram
Work from Office
Handle inbound other communication channels promptly and courteously Listen to customer concerns, troubleshoot problems and provide effective solutions to ensure customer satisfaction Develop a deep understanding of clients products, services, processes to provide accurate information and support Handle complaints and objections effectively; should try to resolve without escalation Maintain accurate and detailed records of customer interactions , transactions and resolutions in the CRM system Maintains customer relationship by responding to inquiries; documenting actions Prepares for customer inquiries by studying products, services, and customer service processes. Identify sales opportunities basis the customers requirements and asking lifestyle questions Pitch for sales on all calls and upsell a product with customer agreement. Be flexible and adaptable to changing business needs, including working in shifts and handling diverse customer queries Should have excellent communication skills in English Preferably possess knowledge of telecom process with upselling experience Data entry skills Analyzing information
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Pune
Work from Office
Job role: Case Processing Executive Company name: AM Infoweb, Kalyani Nagar, Pune Job description Role & responsibilities Act as a mediator between insurance company's/law firms and hospitals, doctors, clinics medical facilities. Do a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes. The main aim is to get the medical facility reports within the time frame mentioned by the client. Eligibility Criteria: Excellent communication skills in English, both verbal and written. Graduation/Awaiting final semester results. Graduate Freshers can apply WFH is not appreciated. Comfortable with Night Shifts. No Experience of BPO/KPO will be consider . Complete fresher can only apply . Perks and Benefits: Salary up to CTC - 25k per month 7K Gross attractive monthly Incentives Fixed US shift Fixed Saturday Sunday Off Over Time Paid Work location: Kalyani Nagar, Pune. This opening is for the voice process; hence candidates with back-office / B2B lead generation / RPO / Business Development will not be considered. If interested, please feel free to call us at HR Shweta - 9921971382 share your resume at shweta.zende@aminfoweb.co.in . Even you can walk-in with CV for interview rounds.
Posted 1 month ago
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