Voice Process Executive

Interested candidates can contact in the below mentioned HR's.

1.Bishal Baitha (8789141640) Email ID-bishal.baitha@teleperformancedibs.com

2.Kimberleen Rosemeyer (8218787220) Email ID-kimberleen.rosemeyer@teleperformancedibs.com

3.Khushi Chaudhary Email ID- khushi.chaudhary1@teleprformancedibs.com

4.Priyam Dixit Email ID-Priyam.Dixit@teleperformancedibs.com

5. Nivesh Chaturvedi (6397386203) Email ID- nivesh.chaturvedi@teleperformancedibs.com

6.Shreyash Jadaun (7017810462) Email ID-Shreyash.Jadaun@teleperformancedibs.com

Voice Customer Care Associate

Limited vacancies

**Looking for Immediate joiners only**

About the Role:

We are seeking a dynamic and customer-oriented individual to join our customer service team. As a Customer Service Associate, you will be responsible for providing exceptional support to our customers, resolving inquiries, and ensuring a positive customer experience.

Key Responsibilities:

 * Customer Support:

  * Handle incoming customer inquiries via phone, email, and chat.

  * Provide accurate and timely solutions to customer problems and concerns.

  * Assist customers with product information, order status, and troubleshooting.

 * Problem-Solving:

  * Identify and resolve customer issues efficiently and effectively.

  * Escalate complex issues to appropriate team members.

 * Process Improvement:

  * Contribute to process improvement initiatives to enhance customer satisfaction and operational efficiency.

 * Teamwork:

  * Collaborate with team members to ensure seamless customer support.

Required Qualifications:

Undergrad

English and Hindi

 * Technical Skills: Basic computer proficiency

 * Soft Skills: Strong communication, interpersonal, and problem-solving skills. Confidence and a positive attitude.

Shift Timings:

24x7

6 AM to 6 PM

Work Schedule:

 6 days of working 1 day of Rotational WO

Hindi/English

CtC-14000/-

In hand-11700 /-

Punjabi /Hindi

CTC: -18000/-

In hand salary: -15000/-

Quarterly incentive 2000/-