Role: Quality Analyst salary:18,000 - 25,000 Experience: 1-3 year Language: Telugu/ Malayalam/ Tamil Work Timings: 9:30 am 6:30 pm Responsibilities: Monitor and evaluate calls, emails, or chat interactions with customers for quality and compliance. Provide detailed feedback to agents based on evaluation results. Identify trends and areas for improvement in customer service processes. Conduct regular audits of interactions to ensure adherence to company standards and guidelines. Prepare reports on performance and quality metrics. Work closely with team leaders and managers to implement quality improvement initiatives. Assist with training new team members on quality standards and best practices. Ensure customer satisfaction by supporting agents in improving service delivery. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Yearly bonus Experience: quality analyst BPO: 1 year (Required) Call center: 1 year (Required) Language: Telugu and english (Required) Tamil and english (Required) Location: Chennai District, Tamil Nadu (Required) Work Location: In person
Role: Sr. Sales Executive Experience:2 - 5 year Field sales Experience Shift timings: 9.30 - 6:30 Fluent in Communication Job Description: Willing travel and Brand promotion Present, promote, and sell products/services using solid arguments. Identify customer needs and recommend suitable products/services. Handle customer inquiries, objections, and resolve issues effectively. Keep accurate records of customer interactions and sales. Achieve individual and team sales targets. Follow up with leads and ensure customer satisfaction. Qualification: Excellent communication and interpersonal skills. Strong persuasive and negotiation abilities. Prior Field sales service experience is a plus. Goal-oriented with a strong focus on achieving targets. Ability to work independently and as part of a team. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Yearly bonus Experience: Sales management: 3 years (Preferred) Business development: 3 years (Preferred) Field sales: 3 years (Required) Location: Bengaluru District, Karnataka (Preferred) Work Location: In person