Floor Manager Jewellery (Delhi)

As a Floor Manager, your role is to oversee and manage the daily operations of a specific area or department, such as a retail store, restaurant, or production floor. Your focus will be on team leadership, customer service, and operational efficiency to ensure a smooth workflow, optimize sales, and uphold company standards. Key Responsibilities: - Staff Management: - Hire, train, and develop employees. - Create work schedules and assign tasks. - Monitor staff performance and provide feedback. - Handle disciplinary issues and motivate the team. - Customer Service: - Ensure a positive customer experience. - Address customer inquiries and resolve issues promptly. - Implement strategies to enhance customer satisfaction. - Operations & Sales: - Oversee daily operations and ensure smooth workflow. - Manage inventory, monitor stock levels, and coordinate restocking. - Monitor sales figures, analyze trends, and identify opportunities to increase profitability. - Ensure compliance with company policies and procedures. - Maintain cleanliness, safety, and organization of the floor area. - Leadership & Environment: - Foster and maintain a positive work environment. - Act as a liaison between staff and other management. - Embody the company's mission, values, and standards. In addition to the key responsibilities, as a Floor Manager, you are essential in various industries such as: - Retail: Overseeing sales floors and ensuring a positive shopping experience. - Hospitality: Managing dining areas, ensuring quality service, and overseeing guest experiences. - Manufacturing/Production: Supervising production processes and ensuring operational efficiency. - Media Production: Coordinating studio equipment, crew, and talent for productions.,