Posted:1 week ago|
Platform:
On-site
Full Time
A Floor Manager usually performs many of the following tasks:
Responsibilities:
1) Floor Manager reports to the Assistant Manager on all work aspects.
2)Co-ordination with departments of Management to ensure smooth operations.3)Need to provide quality services for day-to-day operations and ensuring smooth operations with the help of Soft Services, ERT, Security & engineering team.4)Providing important technical inputs to projects team from operations point of view to ensure maximum feasibility in the mall.5)Daily Mall Report, Cruise, Parking, Help Desk & Smile Centre.6) Implementing process for complaint handling and reducing the complaint down time.7) (Internal & External) Responsibility for Retailer & Customer Satisfaction Index.8) Managing customer and brand relationship on the ground.9)Attend and channelize retailer queries & complaints to concerned departments , if any. Reporting any infrastructure related safety hazards , repairs ,renovations / concerned departments for information
ASL HR Solutions Pvt. Ltd.
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