Floor Lead, Inspections

At Altisource (NASDAQ: ASPS) we build world-class technologies and services for the mortgage and real estate industry and are well poised to help revolutionize how homes are bought, sold, and managed. In the US, we partner with 7 out of the top 10 mortgage servicers, operate one of the top three real estate auction websites, and manage a cooperative which represents a 15%+ market share of the $1.8tn US Originations market.

Company Description:

• Are you a natural helper who loves working through people’s problems to find the best solution?
• Are you a quick learner who is self-motivated and able to work well independently as well as on a team?
• If so, nice to meet you; we are Altisource! We are seeking energetic, highly skilled self-starters who thrive in a dynamic and fast-paced environment. We offer challenging work and great colleagues as well as career development opportunities.

Job Description

Manage a team of associates to help the team deliver on the following objectives:

• Manage the production queues to ensure SLA adherence
• Work across sub-processes to meet the deliverable requirements
• Communicate professionally and effectively with internal and external clients to ensure the efficient flow of work in the department
• Work with counterparts in the US team and other departments towards achieving client satisfaction
• Identify and implement process improvements – operations and technology
• Act as the subject matter expert and communication bridge between staff members and customers as needed
• Monitor daily production reports to ensure team's performance to meet both Production and Quality targets
• Administrative oversight of team attendance and scheduling
• Coordinates with supervisors to establish goals and criteria to be used in performance evaluations for assigned staff
• Additional duties, when indicated

Excellent verbal and written communication skills

• Proficient in Microsoft Office Suite or related software
• Excellent managerial, organizational and leadership skills

WORKING AT ALTISOURCE ADVANTAGES

Prosperity

• Competitive salary based on your experience and skills – we believe the top talent deserves the top rupee

Good Health

• Comprehensive insurance plans ;- Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees
• Wellness Programs – Onsite doctor support, Psychologist, Counselor, Onsite health checkup camps etc.

Happiness

• 10 paid holidays, plus 26 paid days off per year
• Lots of employee engagement activities both offsite (examples include cricket/football games and annual company celebrations) and onsite (examples include office stress buster events and quarterly Living our Values celebrations)
• Opportunities to join our community service initiatives, including Habitat for Humanity

OUR CORE VALUES

For our employees, customers, and shareholders, we commit to…

• Act With Integrity – exhibit unwavering integrity, compliance and ethical conduct at all times
• Energize People – enable exceptional people to energize their teams and drive results
• Empower Innovation – reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers
• Exceed Customer Expectations – execute world-class solutions to deliver value and delight our customers
• Win as a Team – embrace the passion, energy and power of our global teams to win as “One-Altisource”
• Enrich Communities – create positive impacts for the communities where we live and serve

Are you up to the challenge? What are you waiting for? Apply today!