Floor Coordinator/ Sr. Floor Coordinator Level 1/2

3 - 7 years

0 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

JOB DESCRIPTION I. JOB DETAILS
Job Title
Floor Coordinator/ Sr. Floor Coordinator – Medical Administration (Floor Manager)
Reporting Supervisor
Medical Superintendent / Deputy Medical Superintendent II. JOB PURPOSE
To Assist in smooth running of IPD & helping patients for effective IPD services. III. KEY RESPONSIBILITIES
Core Responsibilities
Patient Interfacing:
• Meeting with all new Patients admitted within 24 hours of admission.
• Take out the List of all the patients of the floor with financial update
• Will ensure orientation of the patient to the floor structure and important service no.
• Meet with the Floor RMO and introduce yourself and monitor his/her availability on the floor.
• Give a summary of your floor and any specific issue in morning meeting.
• Financial follow up of the high outstanding patients of the respective floor
• To coordinate Diagnostic Tests, specially night NPO patients and any other specific procedure
• To coordinate OT & Diagnostics Process of patients
• Meet all discharge patients and explain the discharge process to them
• To Coordinate for discharge patients with TPA & Billing.
• To coordinate for the next day discharge by EOD.
• Supervise the nursing of the respective floor for Discharge report folder of the discharge patient. It should be ready after discharge intimation
• Meet with all new patient of the day before leaving
• Make a list of plan discharge in coordination with nursing and submit to M.S office.
• Submit an evening report of all new patients and any specific issue of any patient with room number to M.S office.
• Coordinating stock and inventory management of the floors.
• Documentation Compliance:
• Shall monitor all compliance for documentation of clinical file.
• Initial evaluation / blood Forms / Consent forms to be checked.
• Pre-auth forms, financial clearance, consent forms of all TPA patients to be checked. IV. KEY PERFORMANCE INDICATORS
Measurable Deliverables
• Ensure optimal utilization of resources mainly with respect to time, space and materials. V. JOB REQUIREMENTS
Minimum Qualifications
• BAMS/ BDS preferable with Post Graduate Qualification in Hospital Management.
Experience
1 - 4 years of experience in Hospital Operations in a large healthcare facility.
Behavioural Skills
• Through knowledge of healthcare
• Environment, Patient Safety and unique Healthcare Quality Management Principles
• In Depth knowledge of Medical Delivery Systems and Patient care.
Technical Skills
• Computer Literacy, with expertise in Excel and Power Point.
• Knowledge of other statistical software tools.
• Analytical bent of mind.
• Quality Management in Healthcare.
• Service Excellence.
Language Skills
English & Hindi VI. KEY INTERACTIONS
Key Internal Contacts
Key External Contacts
• Medical Superintendent / A.M.S.
• Unit Head - Operations
• Consultants
• Patients

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Max Healthcare

Hospitals and Health Care

New Delhi Delhi

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