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JPMorgan Chase Bank
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Firmwide Resiliency Office India (FRO) - Executive Director

Firmwide Resiliency Office India (FRO) - Executive Director

JPMorgan Chase Bank

10 - 20 years

50 - 55 Lacs

bengaluru

Posted:6 hours ago| Platform:

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Skills Required

stakeholder engagement pmp corporate governance project management investment banking asset management risk management financial services auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

The FRO, part of the Office of the Chief Fice Officer, OCFO) designs and oversees the firm s resiliency strategy, including planning, testing, reporting, and incident management. The team partners with senior leadership, Lines of Business, Control Management, Risk, Compliance, and Audit to ensure robust resiliency programs and corporate goverce.

Join the Firmwide Resiliency Office (FRO) within the Office of the Chief Fice Officer, where you'll help design and oversee the firms resiliency strategy. Collaborate with senior leadership and various departments to ensure robust programs and goverce. Tackle major challenges in the ficial services industry, addressing increased regulatory interest and real-world events like the global pandemic and climate change. Be part of a diverse team building solutions that protect millions daily.

Role Summary

As an Executive Director within Firmwide Resiliency Office, you will directly support the Head of Resiliency for India and the Philippines in providing strategic direction and execution of the firmwide resiliency program for India. The role is responsible for ensuring consistent execution of the resiliency agenda, collaborating with LoB Resiliency teams, CAO, and Corporate Functions (eg, Global Security, Real Estate), and coordinating incident response and crisis management for the region.

Job Responsibilities

Lead and oversee the resiliency program in line with firm s policy and standards
Manage stakeholders, including location leaders, LoBs, and support groups
Advise on policy, standards, tools, and metrics for resiliency
Govern and monitor metrics, ensuring follow-up on non-adherence
Coordinate crisis and incident response across functions
Ensure location-level preparedness and planning
Identify opportunities to enhance resiliency posture
Support regulatory requirements from a resiliency/BCP perspective
Collaborate with global and regional partners

Required qualifications, capabilities and skills

10+ years in Operational Resilience, Risk Management, or Business Continuity; including recent independent leadership roles
Proven ability to manage complex, cross-functional initiatives
Strong understanding of risk, control, goverce and operational frameworks
Analytical skills to solve complex problems and drive change
Familiarity with AI tools and process improvements
Proficiency in Microsoft Office; data analytics skills (Alteryx, Tableau)
Excellent written and verbal communication; ability to brief senior leaders
Strong project management and stakeholder engagement skills
Collaborative leadership and consultative experience
Organizational skills to manage multiple priorities in a fast-paced environment
Intellectual curiosity, attention to detail, and initiative

Preferred Qualifications

bachelors degree; advanced degree in business, risk management, or resiliency preferred
Relevant certifications (eg, PMP, CBCP) are a plus

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Firmwide Resiliency Office India (FRO) - Executive Director