Posted:1 hour ago|
Platform:
Work from Office
Full Time
Role & responsibilities Assists Supervisor in the training and coaching of team members on lottery rules applicable to states and the internal processes established to reconcile such transaction. Assists the supervisor in review of large reconciliation variances, ensuring appropriate support has been obtained by the third-party auditors and considered by the team member in its calculation of the variance. Ensures the appropriate notifications have been sent to the store for large variances/adjustmetns for store consideration before charges are applied. Assists supervisor in ensuring timely and accurate response by team members to Service Now cases. Communications with stores should be understandable to recipient without knowledge of accounting systems and jargon. Able to efficiently navigate through Trintech's ReconNET application for purposes of reconciliation and query. Actively engage daily with US counterparts, apprising US team of backlog status, issues encountered with source files, large variances, matters of discussion with field managers, and recommendations for changes in process. Responsible for ensuring team is maintaining strong SOX controls. Ensuring overall status of transaction reconciliations and audits are within SLA timelines prior to month-end close Monitor ownership changes of stores and make necessary adjustments. Attain strong understanding of lottery transactions processed through the POS.
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