Finance & Supply Chain

Position : Finance & Supply Chain.

Location : Pune (Hybrid)

Role : C2H

Client : Wipro

Role summary

Own L2/L3 support and continuous improvement for Dynamics 365 Business Central/ Navision across Finance, Supply Chain, Sales/Service; drive incident resolution, enhancements, and upgrade readiness under defined SLAs.

Key responsibilities

• Handle incident/problem management end‑to‑end (triage, RCA, fix, preventive actions) within SLA; maintain weekly/monthly status reporting.
• Configuring and customizing Business Central/ Navision modules to align with business requirements.
• Deliver enhancements/change requests: requirements to deployment; manage testing and quality assurance for Business Central/ Navision configurations and customizations
• Configure Business Central/ Navision workflows, roles & permissions; support UAT and sign‑offs with business stakeholders
• Coordinate with dev teams on AL/C‑AL customizations and extensions, ensure code quality and documentation.
• Support integrations (APIs/web services) with other systems; monitor and optimize performance.
• Migrating data from legacy systems into Business Central/ Navision and ensuring data quality.
• Conduct end‑user training and create SOPs/ supporting documentation.

Must‑have skills

• 10+ years overall; 8+ years on Business Central/ Navision with strong techno‑functional exposure across Finance & Supply Chain.
• Hands‑on with AL/C‑AL, APIs/web services, SQL Server; familiarity with Azure DevOps/Git
• Strong communication & stakeholder management; experience running UAT/training.

Nice‑to‑have

• Industry exposure in Manufacturing experience with overlapping shifts for global AMS.
• Requirement gathering while working with stakeholders to understand business needs and translate them into functional and technical specifications.