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NTT DATA, Inc. logo

Field Tech Senior Specialist - 360 IT support

4.0 - 7.0 years

7 - 12 Lacs

Hyderabad

Posted:1 day ago| Platform: Naukri logo

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Skills Required

it support information technology asset management technical support desktop support hardware networking networking it service desk system administration remote support desktop engineering network support troubleshooting it helpdesk

Work Mode

Work from Office

Job Type

Full Time

Job Description

Req ID: 316819 We are currently seeking a Field Tech Senior Specialist - 360 IT support to join our team in Hyderabad, Telangana (IN-TG), India (IN). Position Overview What is the nature of the position and its services provided to the client 360 IT Support APP and hardware Asset Management Conference room and technologies support Mobility device support Ad hoc project support Client"™s Business Problem to Solve (Role Importance and Details) What are the key client solutions this position provides 1. Hardware leasing and lifecycle 2. Turnkey IT support solutions 3. Mobile device management and support 4. Conference device management and support General Duties and Tasks (Basic Required Qualifications) What specifically will this person be doing 1. L2 Onsite IT support presence covering Multiple technologies and solutions 2. Asset Management and managing device lifecycle including disposal and return to vendor 3. Liaise and work closely with client to ensure BAU needs are met 4. Ticket Management to ensure SLA and NPS requirements are achieved 5. Asset and mobile devices refresh 6. Conference room support including devices and technologies

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NTT DATA, Inc.
NTT DATA, Inc.
www.nttdata.com

IT Services and IT Consulting

Tokyo Plano +

10001 Employees

1441 Jobs

    Key People

  • Denise S. Kinsley

    CEO

  • Ryuhei Sakamoto

    President and CEO of NTT DATA Corporation

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