Field Services Engineer

Below are the Roles & Responsibilities:

Location- West Mumbai

To cater Field services to SP customers

• Should be able to handle given territory individually with following assignments
• Carry out the Preventive Maintenance on time of all SP Products
• Attend breakdown call within time limits and provide onsite solution if possible.
• Installation of equipment's within time limits.
• Conduct training session on request or at pre decided site (care at sight).
• Follow up of pending payment by sending letters/mails/personal visits against service(repair and contract and Accessories).
• Support in conference and workshop arranged by marketing team.
• Negotiate on commercial aspect with customer and technical explanation of repair quotation.
• Increase in AMC penetration based on Installation base/ penetration ratio data.
• Support and participate in full day training sessions (SP course)
• Sales of accessory (which are directly sold through OMSI)

Preferred candidate profile

• Education: Technical (Diploma or BE/B Tech) must have basic knowledge in excel, word, power point.
• Should be open to travel extensively.
• Should be minimum graduate in science stream.
• Should have minimum of 2yrs and above work experience in medical equipment/service industry.

Interested candidates, please mail your resume to taru.arora@olympus.com

Regards

HR Team