Field Services Engineer

Job Description

Below are the Roles & Responsibilities: Location- West Mumbai To cater Field services to SP customers Should be able to handle given territory individually with following assignments Carry out the Preventive Maintenance on time of all SP Products Attend breakdown call within time limits and provide onsite solution if possible. Installation of equipment's within time limits. Conduct training session on request or at pre decided site (care at sight). Follow up of pending payment by sending letters/mails/personal visits against service(repair and contract and Accessories). Support in conference and workshop arranged by marketing team. Negotiate on commercial aspect with customer and technical explanation of repair quotation. Increase in AMC penetration based on Installation base/ penetration ratio data. Support and participate in full day training sessions (SP course) Sales of accessory (which are directly sold through OMSI) Preferred candidate profile Education: Technical (Diploma or BE/B Tech) must have basic knowledge in excel, word, power point. Should be open to travel extensively. Should be minimum graduate in science stream. Should have minimum of 2yrs and above work experience in medical equipment/service industry. Interested candidates, please mail your resume to taru.arora@olympus.com Regards HR Team