Field Services Engineer

Job Description As a Field Services Engineer at New Bio Scientific Pvt Ltd (NBS), located in Mysore, you will play a crucial role in ensuring customer satisfaction by troubleshooting, providing technical support, and conducting preventive maintenance. Your responsibilities will include visiting client sites, diagnosing and resolving equipment issues, offering timely technical assistance, and performing routine maintenance checks to ensure optimal equipment performance. Key Responsibilities - Utilize your Field Service and Troubleshooting skills to address equipment issues effectively - Provide Technical Support and conduct Preventive Maintenance to ensure equipment reliability - Demonstrate Customer Service skills to enhance client satisfaction - Apply your problem-solving and diagnostic skills to resolve technical issues promptly - Utilize your strong communication and interpersonal skills to interact effectively with clients - Work independently and travel frequently to client sites for on-site support - Experience in the biotech or pharmaceutical industry is advantageous Qualifications - Diploma / Bachelor's degree in Engineering, Biotechnology, or a related field - Proficient in Field Service and Troubleshooting skills - Skilled in Technical Support and Preventive Maintenance - Strong Customer Service skills - Excellent problem-solving and diagnostic abilities - Effective communication and interpersonal skills - Willingness to work independently and travel frequently,