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Field Service Manager

Field Service Manager

ABB

2 - 5 years

6 - 9 Lacs

nashik

Posted:1 day ago| Platform:

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Skills Required

field service customer service lv mv switchgear portfolio transformers software testing electrical engineering lt switchgear mcc motors eplan autocad design engineering electricals pcc electrical maintenance switchgear generators circuit breakers

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your role and responsibilities

In this role, you will have the opportunity to implement the field service strategy and drive service growth at the respective unit level. Each day, you will lead the Service organization and be responsible for the P&L to achieve performance targets and to optimize the utilization of Service resources. You will also showcase your expertise by running the day-to-day service business to ensure profitable growth and improvement of service productivity.

You will be mainly accountable for:

Creating and driving implementation of Field service strategy as a member of the management team.
Ensuring that strategic plans are implemented consistently in the service organization through collaboration with other businesses.
Driving, implementing, reporting, and monitoring of performance targets .satisfaction, operational excellence, etc.).
Investing in improving the quality of existing service products and in developing new service products to expand the portfolio in line with global direction.

Our team dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the role

You are highly skilled in customer service in switchgear business
You have 20 to 25 years of experience in develop and execute service strategies aligned with business goals
You have strong technical expertise on LV and MV Switchgear portfolio
Possess an enhanced knowledge of Data Center, Relays, Switchgear, Grid Components and Solutions service execution
You are passionate about Care, Modernization and Advisory
Degree in Electrical engineering (should be full-time)
You are at ease communicating in English, Hindi and Marathi

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Electrical Equipment, Robotics, Automation

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Field Service Manager