Field Service Engineer

We are looking for Freshers or Experienced Field Service Engineers to join our service team in Trivandrum. The ideal candidate will be responsible for installation, maintenance, and technical support of our office automation and digital solutions at customer sites.

Key Responsibilities:

• Install, configure, and troubleshoot Multifunction Printers (MFPs), Photocopiers, and other hardware at customer locations.
• Perform preventive and corrective maintenance of products such as Photocopiers, Interactive Touch Panels, Air Purifiers, and Queue Management Systems.
• Provide prompt and professional on-site service support to ensure customer satisfaction.
• Maintain service logs and document technical issues and resolutions.
• Coordinate with the internal support team for spare parts and technical escalation.
• Train end-users on basic operations and maintenance.
• Follow up on open service calls to ensure timely closure.

Required Skills:

• Basic understanding of printers, copiers, and IT hardware.
• Knowledge of networking, system connectivity, and basic troubleshooting.
• Good communication and interpersonal skills.
• Ability to work independently and manage field schedules.
• Willingness to travel locally as per service call requirements.

Qualifications:

• Diploma or Bachelor's degree in Electronics, Electrical, IT, Computer Science, or related field.
• Freshers can apply. Prior experience in a similar role will be an added advantage.
• Must possess a valid two-wheeler license (preferred).

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹16,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time

Work Location: In person