Job
Description
As our Field Sales Executive, you are the engine of Commmerce's growth in Bangalore. You will own the entire customer lifecycle for your clients. You'll be identifying and winning new retail partners, showcasing our cutting-edge POS solutions through live demonstrations, closing deals, and ensuring their successful launch on our platform. This role also provides initial setup assistance and ongoing support to ensure client satisfaction and retention. If you are a resourceful, target-driven sales professional who thrives on building relationships and seeing the tangible impact of your work, this is your chance to shine. Responsibilities: Proactively identify and pursue new sales opportunities with retailers in your assigned territory. Conduct compelling in-person product demonstrations of our POS and billing software. Effectively communicate product features, benefits, and value propositions to potential clients. Negotiate and close sales agreements to achieve weekly/monthly sales targets. Maintain an up-to-date pipeline and record all sales activities in the CRM Conduct market research and competitor analysis to identify emerging trends and opportunities. Guide new clients through the POS system setup process, providing hands-on assistance or remote guidance as needed. Serve as the primary point of contact for your onboarded clients, addressing queries and resolving issues related to POS setup and functionality on time (via phone, email, chat, or in-person). Educate clients on product features, functionalities, and best practices to maximize their utilization. Inform clients about new product features, updates, and potential upgrades. Become an expert on Commmerce's POS product suite and setup procedures. Gather customer feedback, feature requests, and insights, sharing them with Product, Sales, and Marketing teams. Analyze and report product issues, collaborating with internal teams for resolution. Assist in training and mentoring new Field Sales Executives as the team grows. Profile: Proven track record of 3+ years in a Field Sales Executive role, specifically with experience selling POS products or related B2B SaaS solutions to retailers. Ex-Pine Labs, Ex- Petpooja, or any POS solution selling experience will be given more preference Comfortable with extensive daily fieldwork and travel within Bangalore. Excellent verbal and written communication, interpersonal, and presentation skills. Fluent in English, Hindi, and Kannada (mandatory). Proficiency in Tamil and/or Telugu is a strong advantage. Strong analytical and problem-solving abilities, with patience and composure when handling challenging situations or escalations. Highly motivated, target-oriented, with excellent multi-tasking skills and a strong sense of ownership. Quick learner with a genuine interest in technology and software solutions. Own a two-wheeler with a valid license (mandatory) Willing to work 6 days a week with a rotational weekly off
