Field Officer

KOTS is a dynamic and rapidly growing company committed to providing innovative and quality solutions in the housing sector. We are seeking a motivated and experienced professionals in Area Operations to join our team and play a key role in managing and optimizing our operations in Bangalore.

We are seeking skilled professionals in Area operations to facilitate the day-to-day operations and for maintenance of our properties by co-ordinating with the ground staff. They will play a crucial role in ensuring our properties are well-maintained, safe, and efficient.

Operations Executive (Experience up to 1-3 years)

*Experience should be in facility management, preferably residential real estate.

• Employment type: Full Time Field work. (Work from home is Not available)

• Work week- 5.5 days working 8:00 AM to 6:00 PM for 5 days, 08:00 AM to 01:00PM half day on any 1 day

• Week Off: Rotational Week off

• Age Criteria: 20-30 years

• Gender Criteria: Only Male

• Bike: Required

Roles & Responsibilities

1. Facility Maintenance:

• Supervising and coordinating the maintenance and repair activities of the properties such as electrical, plumbing, AMCs for elevators, power backup, water softeners etc.
• Conduct regular property inspections to identify maintenance needs and address them promptly.
• Implement preventive maintenance to extend the life of equipment and systems.
• Manage contracts with external vendors and contractors for maintenance services.

2. Inventory Management:

• Optimize space utilization within the facility to meet current and future needs.
• Maintain accurate records of inventory within property

3. Tenant Relations and issue management

• Act as the primary point of contact for tenants regarding facility-related issues.
• Address tenant concerns and requests promptly and professionally.
• Foster positive relationships with tenants to ensure tenant satisfaction and retention.

4. Resource management

• Supervise ground staff, offering training, mentorship, and enforcing adherence to company policies and guidelines.
• Conduct safety training for staff

Qualifications & skills

• Ability to set the right expectations with the tenants
• Ability to communicate with good articulation
• Structured well organized and consistent with work
• Bachelor's degree in facilities management, real estate, or a related field (preferred).
• Knowledge of maintenance and repair
• Ability to independently travel to properties within the assigned geographical cluster