Job
Description
Company Description Technotask, founded in March 2020, is dedicated to transforming customer experiences through omnichannel solutions. Based in Bhopal, India, and having expanded to 13 centers across India, Egypt, and the UAE, we serve over 20 global clients across 48 Lines of Business. Our diverse expertise spans industries including FinTech, NBFC, BFSI, Retail, E-Commerce, and more, with esteemed clients such as Meesho, FloBiz, and Swiggy. We offer comprehensive services ranging from voice, email, and chat support to logistics, outbound sales, lead generation, and more. Follow us on our digital channels for updates on our latest innovations and news. Role Description This is a full-time on-site role for a Field Onboarding Executive located in Bhopal. The Field Onboarding Executive will be responsible for onboarding new clients, ensuring a smooth transition and integration process, and providing continuous support and training. Day-to-day tasks include coordinating with various teams, conducting orientation sessions, resolving client issues, and gathering feedback to improve onboarding processes. The role requires excellent communication skills and the ability to work closely with clients to ensure their needs are met efficiently. Qualifications Excellent communication and interpersonal skills Experience in client onboarding and client relationship management Strong problem-solving and organizational skills Ability to conduct training sessions and provide ongoing support Familiarity with CRM software and tools Ability to work on-site in Bhopal Prior experience in a customer service or client-facing role Bachelor's degree in Business, Management, or related field Show more Show less
