Field Executive

Job Description

We are looking for a proactive and experienced Field Executive to manage on-site client interactions, product deployments, troubleshooting, and support. The ideal candidate will be tech-savvy, responsible, and capable of handling field operations independently. Key Responsibilities Visit client sites for installation, demonstration, and maintenance of MHTECHIN products. Coordinate with internal technical teams for smooth service delivery. Collect client feedback and relay product improvement suggestions to the team. Conduct product training and guidance sessions for client personnel. Maintain accurate documentation of visits, issues handled, and client updates. Ensure timely resolution of on-ground issues and report escalations when necessary. Support logistics coordination for hardware deliveries and inventory tracking. Represent MHTECHIN professionally during all field assignments. Required Qualifications Skills Minimum 2 years of relevant field experience in technical services or operations. Good communication and interpersonal skills. Ability to work independently and handle multiple field visits per day. Basic understanding of IT systems, hardware installation, or mobile apps. Familiarity with customer service protocols and basic troubleshooting. Willingness to travel extensively across locations (bike/license preferred). Knowledge of local geography and fluency in local language(s) a plus. Preferred Qualifications Diploma or bachelors degree in Engineering / IT / Business Administration. Experience in field roles within a tech, telecom, or product-based company. Ability to use CRM tools or field reporting apps. Perks Benefits Travel allowance and mobile reimbursement. Exposure to technology-based solutions and growth opportunities. Performance bonuses based on successful deployments and client satisfaction. Opportunity to transition into team lead or operations manager roles.