Field Engineer

Technician/Field Engineer

Roles and Responsibilities

Corrective Maintenance:

• Diagnose and troubleshoot faults in UPS systems and other power equipment.
• Carry out repairs and replacements of defective components.
• Ensure minimal downtime and restore system functionality promptly.

Preventive Maintenance:

• Perform regular inspection and maintenance of UPS systems as per schedule.
• Identify potential issues and address them proactively to avoid system failures.
• Maintain records of maintenance activities for future reference and audits.

Customer Relationship Management:

• Build and maintain strong relationships with clients by providing excellent service.
• Offer technical advice and guidance to clients regarding system usage and care.
• Address customer concerns and queries in a timely and professional manner.
  

Desired Candidate Profile

• Diploma in Electrical/Electronics Engineering
• ITI in Electrical/Electronics
• Bachelor's Degree in Electronics

Technical Skills:

• Knowledge of UPS systems, batteries, and power solutions.
• Strong troubleshooting and diagnostic abilities.
• Understanding of electrical safety standards and best practices.

Soft Skills:

• Strong customer service and interpersonal skills.
• Ability to work independently and manage time effectively.

Requirements:

• Candidate must own atwo-wheelerfor field visits.

• Valid driving license and updated vehicle documentation.

• Willingness to travel extensively within the assigned territory.

• Flexibility to work outside regular hours if required.

What We Offer:

• Competitive salary with performance-based incentives.

• Training and certification opportunities on APC / Schneider products.

• Reimbursement for travel and job-related expenses.

• Supportive and collaborative work environment.