Key Responsibilities: Handle incoming customer queries via phone calls and emails promptly and professionally. Assist customers with order placements, tracking, product information, returns, refunds, and general inquiries. Resolve customer complaints or concerns with empathy, patience, and a solution-oriented approach. Coordinate with internal departments (logistics, inventory, sales) to resolve customer issues effectively. Maintain accurate records of customer interactions and transactions in the CRM system. Follow up with customers when necessary to ensure issue resolution and satisfaction. Identify common issues or feedback and escalate them to management to improve service or processes. Contribute to building a loyal customer base by providing a friendly, helpful experience. Requirements: Bachelor's degree in any discipline. 1-2 years of experience in a customer service or relationship management role, preferably in e-commerce. Excellent verbal and written communication skills in English (and any other relevant local languages). Strong listening and problem-solving skills. Proficiency with CRM tools, email, and phone etiquette. Ability to multitask and remain calm under pressure. A customer-first mindset with a passion for delivering outstanding service. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person

Working Hours and Conditions ● Full-time position (6 days a week) ● Weekly off can not be taken on Monday, Saturday and Sunday ● Flexible hours during peak admission seasons Key responsibilities ● Oversee daily operations of the educational center, ensuring smooth functioning of all facilities ● Maintain center infrastructure, resources, and learning environment ● Handle student inquiries and resolve concerns promptly ● Manage center staff including front desk, housekeeping, and support staff ● Ensure compliance with safety protocols and educational standards ● Organize and oversee educational events, seminars, and workshops ● Identify and pursue new business opportunities for center growth ● Develop and implement strategies to increase student enrollment ● Conduct market analysis to identify growth opportunities ● Create and execute marketing campaigns for student acquisition ● Meet or exceed monthly and quarterly business targets ● Organize promotional events and educational fairs ● Generate leads through various channels including digital and traditional marketing ● Conduct counseling sessions with prospective students and parents ● Track and analyze sales metrics and conversion rates Skills Required ● Operations Management: Strong ability to manage center operations efficiently ● Business Development: Proven track record in sales and business growth. ● Leadership: Excellent team management and motivation skills ● Communication: Strong verbal and written communication abilities ● Problem-Solving: Quick thinking and effective problem resolution ● Financial Acumen: Basic understanding of budgeting and financial management ● Customer Service: Strong focus on student satisfaction and service quality ● Marketing: Understanding of educational marketing strategies ● Technology: Proficiency in MS Office and CRM software Experience Requirements ● Minimum 1-3 years of experience in education sector ● Proven track record in business development or sales ● Experience in managing teams and operations ● Background in educational counseling preferred Job Type: Full-time Pay: ₹15,000.00 - ₹40,000.00 per month Schedule: Day shift Weekend availability Education: Bachelor's (Preferred) Work Location: In person

Key Responsibilities: Lead Generation and Prospecting: Assist in identifying potential customers and generating leads within the edtech market. Market Research: Conduct research on industry trends, target audiences, and competitor strategies. Client Outreach: Participate in customer outreach efforts, including calls, emails, and presentations. Sales Materials: Contribute to the creation of sales presentations, proposals, and other marketing materials. CRM Maintenance: Assist in maintaining and updating the CRM system with accurate customer information. Sales Analysis: Support sales analysis by tracking sales activities, identifying trends, and providing insights. Sales Support: Provide administrative support to the sales team, including preparing reports, managing communications, and coordinating events. Skills and Qualifications: Currently enrolled in a degree program (business, marketing, or related field). Strong communication and interpersonal skills. Basic knowledge of sales and marketing concepts. Proficiency in Microsoft Office (Excel, PowerPoint). Eagerness to learn and a proactive attitude. Interest in pursuing a career in sales. Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Schedule: Day shift Weekend availability Education: Bachelor's (Preferred) Work Location: In person

Key Responsibilities: Lead Generation and Prospecting: Assist in identifying potential customers and generating leads within the edtech market. Market Research: Conduct research on industry trends, target audiences, and competitor strategies. Client Outreach: Participate in customer outreach efforts, including calls, emails, and presentations. Sales Materials: Contribute to the creation of sales presentations, proposals, and other marketing materials. CRM Maintenance: Assist in maintaining and updating the CRM system with accurate customer information. Sales Analysis: Support sales analysis by tracking sales activities, identifying trends, and providing insights. Sales Support: Provide administrative support to the sales team, including preparing reports, managing communications, and coordinating events. Skills and Qualifications: Currently enrolled in a degree program (business, marketing, or related field). Strong communication and interpersonal skills. Basic knowledge of sales and marketing concepts. Proficiency in Microsoft Office (Excel, PowerPoint). Eagerness to learn and a proactive attitude. Interest in pursuing a career in sales. Job Type: Full-time Pay: ₹8,000.00 - ₹12,000.00 per month Schedule: Day shift Weekend availability Education: Bachelor's (Preferred) Work Location: In person

Key Responsibilities: Lead Generation and Prospecting: Assist in identifying potential customers and generating leads within the edtech market. Market Research: Conduct research on industry trends, target audiences, and competitor strategies. Client Outreach: Participate in customer outreach efforts, including calls, emails, and presentations. Sales Materials: Contribute to the creation of sales presentations, proposals, and other marketing materials. CRM Maintenance: Assist in maintaining and updating the CRM system with accurate customer information. Sales Analysis: Support sales analysis by tracking sales activities, identifying trends, and providing insights. Sales Support: Provide administrative support to the sales team, including preparing reports, managing communications, and coordinating events. Skills and Qualifications: Currently enrolled in a degree program (business, marketing, or related field). Strong communication and interpersonal skills. Basic knowledge of sales and marketing concepts. Proficiency in Microsoft Office (Excel, PowerPoint). Eagerness to learn and a proactive attitude. Interest in pursuing a career in sales. Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Schedule: Day shift Weekend availability Education: Bachelor's (Preferred) Work Location: In person

Customer Care Executive-Inbound Service Voice process Process: Gaming Required No: 50 Skills: Eng+ any 2 regional languages Qualification: Undergraduate/ Graduate Salary For freshers:: hindi speaking - 21 k ctc, 17k take home For non hindi - 20k ctc, 16,200 take home Salary for experienced: Upto 29k CTC/ 24343 Take home Experience: Fresher/ 6Months/ 1year Benefits- PF, ESIC, 6 days working, 1 rotational weekoff Shifts - Day Rotational Age - 28 Max Interview mode: Walkin Location: Whitefield, Bangalore Job Types: Full-time, Permanent, Fresher Pay: ₹220,000.00 - ₹350,000.00 per year Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Evening shift Morning shift Rotational shift Application Question(s): Are you an immediate joiner? Location: White Field, Bengaluru, Karnataka (Preferred) Work Location: In person