Key Responsibilities: Handle incoming customer queries via phone calls and emails promptly and professionally. Assist customers with order placements, tracking, product information, returns, refunds, and general inquiries. Resolve customer complaints or concerns with empathy, patience, and a solution-oriented approach. Coordinate with internal departments (logistics, inventory, sales) to resolve customer issues effectively. Maintain accurate records of customer interactions and transactions in the CRM system. Follow up with customers when necessary to ensure issue resolution and satisfaction. Identify common issues or feedback and escalate them to management to improve service or processes. Contribute to building a loyal customer base by providing a friendly, helpful experience. Requirements: Bachelor's degree in any discipline. 1-2 years of experience in a customer service or relationship management role, preferably in e-commerce. Excellent verbal and written communication skills in English (and any other relevant local languages). Strong listening and problem-solving skills. Proficiency with CRM tools, email, and phone etiquette. Ability to multitask and remain calm under pressure. A customer-first mindset with a passion for delivering outstanding service. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person
Working Hours and Conditions ● Full-time position (6 days a week) ● Weekly off can not be taken on Monday, Saturday and Sunday ● Flexible hours during peak admission seasons Key responsibilities ● Oversee daily operations of the educational center, ensuring smooth functioning of all facilities ● Maintain center infrastructure, resources, and learning environment ● Handle student inquiries and resolve concerns promptly ● Manage center staff including front desk, housekeeping, and support staff ● Ensure compliance with safety protocols and educational standards ● Organize and oversee educational events, seminars, and workshops ● Identify and pursue new business opportunities for center growth ● Develop and implement strategies to increase student enrollment ● Conduct market analysis to identify growth opportunities ● Create and execute marketing campaigns for student acquisition ● Meet or exceed monthly and quarterly business targets ● Organize promotional events and educational fairs ● Generate leads through various channels including digital and traditional marketing ● Conduct counseling sessions with prospective students and parents ● Track and analyze sales metrics and conversion rates Skills Required ● Operations Management: Strong ability to manage center operations efficiently ● Business Development: Proven track record in sales and business growth. ● Leadership: Excellent team management and motivation skills ● Communication: Strong verbal and written communication abilities ● Problem-Solving: Quick thinking and effective problem resolution ● Financial Acumen: Basic understanding of budgeting and financial management ● Customer Service: Strong focus on student satisfaction and service quality ● Marketing: Understanding of educational marketing strategies ● Technology: Proficiency in MS Office and CRM software Experience Requirements ● Minimum 1-3 years of experience in education sector ● Proven track record in business development or sales ● Experience in managing teams and operations ● Background in educational counseling preferred Job Type: Full-time Pay: ₹15,000.00 - ₹40,000.00 per month Schedule: Day shift Weekend availability Education: Bachelor's (Preferred) Work Location: In person
Key Responsibilities: Lead Generation and Prospecting: Assist in identifying potential customers and generating leads within the edtech market. Market Research: Conduct research on industry trends, target audiences, and competitor strategies. Client Outreach: Participate in customer outreach efforts, including calls, emails, and presentations. Sales Materials: Contribute to the creation of sales presentations, proposals, and other marketing materials. CRM Maintenance: Assist in maintaining and updating the CRM system with accurate customer information. Sales Analysis: Support sales analysis by tracking sales activities, identifying trends, and providing insights. Sales Support: Provide administrative support to the sales team, including preparing reports, managing communications, and coordinating events. Skills and Qualifications: Currently enrolled in a degree program (business, marketing, or related field). Strong communication and interpersonal skills. Basic knowledge of sales and marketing concepts. Proficiency in Microsoft Office (Excel, PowerPoint). Eagerness to learn and a proactive attitude. Interest in pursuing a career in sales. Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Schedule: Day shift Weekend availability Education: Bachelor's (Preferred) Work Location: In person
Key Responsibilities: Lead Generation and Prospecting: Assist in identifying potential customers and generating leads within the edtech market. Market Research: Conduct research on industry trends, target audiences, and competitor strategies. Client Outreach: Participate in customer outreach efforts, including calls, emails, and presentations. Sales Materials: Contribute to the creation of sales presentations, proposals, and other marketing materials. CRM Maintenance: Assist in maintaining and updating the CRM system with accurate customer information. Sales Analysis: Support sales analysis by tracking sales activities, identifying trends, and providing insights. Sales Support: Provide administrative support to the sales team, including preparing reports, managing communications, and coordinating events. Skills and Qualifications: Currently enrolled in a degree program (business, marketing, or related field). Strong communication and interpersonal skills. Basic knowledge of sales and marketing concepts. Proficiency in Microsoft Office (Excel, PowerPoint). Eagerness to learn and a proactive attitude. Interest in pursuing a career in sales. Job Type: Full-time Pay: ₹8,000.00 - ₹12,000.00 per month Schedule: Day shift Weekend availability Education: Bachelor's (Preferred) Work Location: In person
Key Responsibilities: Lead Generation and Prospecting: Assist in identifying potential customers and generating leads within the edtech market. Market Research: Conduct research on industry trends, target audiences, and competitor strategies. Client Outreach: Participate in customer outreach efforts, including calls, emails, and presentations. Sales Materials: Contribute to the creation of sales presentations, proposals, and other marketing materials. CRM Maintenance: Assist in maintaining and updating the CRM system with accurate customer information. Sales Analysis: Support sales analysis by tracking sales activities, identifying trends, and providing insights. Sales Support: Provide administrative support to the sales team, including preparing reports, managing communications, and coordinating events. Skills and Qualifications: Currently enrolled in a degree program (business, marketing, or related field). Strong communication and interpersonal skills. Basic knowledge of sales and marketing concepts. Proficiency in Microsoft Office (Excel, PowerPoint). Eagerness to learn and a proactive attitude. Interest in pursuing a career in sales. Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Schedule: Day shift Weekend availability Education: Bachelor's (Preferred) Work Location: In person
Customer Care Executive-Inbound Service Voice process Process: Gaming Required No: 50 Skills: Eng+ any 2 regional languages Qualification: Undergraduate/ Graduate Salary For freshers:: hindi speaking - 21 k ctc, 17k take home For non hindi - 20k ctc, 16,200 take home Salary for experienced: Upto 29k CTC/ 24343 Take home Experience: Fresher/ 6Months/ 1year Benefits- PF, ESIC, 6 days working, 1 rotational weekoff Shifts - Day Rotational Age - 28 Max Interview mode: Walkin Location: Whitefield, Bangalore Job Types: Full-time, Permanent, Fresher Pay: ₹220,000.00 - ₹350,000.00 per year Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Evening shift Morning shift Rotational shift Application Question(s): Are you an immediate joiner? Location: White Field, Bengaluru, Karnataka (Preferred) Work Location: In person
Supply Chain Groceries We are looking out for candidates who can work from Flipkart warehouse in managing the inventory stocks. Qualification: - Any Graduates - Freshers or Experienced - Candidates should be fluent in English and Hindi V4 Levels. - 6 days working - CTC up to 3.6 LPA - Monthly CTC up to 30K Locations: Gujarat - Surat & Vadodara Uttarakhand - Dehradun Maharashtra - Nashik Jharkhand - Ranchi UP - Moradabad, Allahabad, Kanpur, Agra, Meerut Interview Mode: Virtual Skills: - Vendor performance monitoring and Improvement. - To support the expansion, in stock improvement initiatives. - Co-ordinate with multiple teams like retail Ops, warehouse and Tech, vendor and KAMs Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund
Executive Assistant - Only Female Candidates are eligible to apply Job Description: Reporting directly to the Founder and CEO, the Executive Assistant provides executive support in a one-on-one working relationship. The Executive Assistant serves as the primary point of contact for internal and external constituencies on all matters pertaining to the Office of the CEO. The Executive Assistant also serves as a liaison to the board of directors, senior professors/managers managing research and development teams/labs; organizes and coordinates executive outreach and external relations efforts and oversees special R&D projects. The Executive Assistant must be creative and enjoy working within a small, entrepreneurial environment that is mission-driven, results-driven and community oriented. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational and basic technical skills, and the ability to maintain a realistic balance among multiple priorities. The Executive Assistant will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion. Roles and Responsibilities Executive Support Consists of a broad variety of administrative tasks for the CEO including, managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings. Plans, coordinates and ensures the CEO's schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the CEO's time and office. Communicates directly, and on behalf of the CEO, with Board members, investors, research and development staff, and others, on matters related to CEO's programmatic initiatives. Researches, prioritizes, and follows up on incoming issues and concerns addressed to the CEO, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response. Provides a bridge for smooth communication between the CEO's office and internal and extended departments in academia, demonstrating leadership to maintain credibility, trust and support with senior management and research staff. Works closely and effectively with the CEO to keep him well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer," having a sense for the issues taking place in the environment and keeping the CEO updated. Provides leadership to build relationships crucial to the success of the organization and manages a variety of special projects for the CEO, some of which may have organizational impact. Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgment letters, offer letters, MOUs, agreements, personal correspondence, and other tasks that facilitate the CEO's ability to effectively lead and build the company. Prioritizes conflicting needs, handles matter expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures. Board Support and Liaison Serves as the CEO's administrative liaison to board of directors of the Company (India and USA). Assists board members with travel arrangements, lodging, and meal planning as needed. Maintains discretion and confidentiality in relations the hips with all board members. Adhere to compliance with applicable rules and regulations set in bylaws regarding board and board committee matters, including advance distribution of materials before meetings in electronic /paper format. Senior Management (internal and external Professors) Liaison Participates as an adjunct member of the Executive Team, including assisting in scheduling meetings and attending all meetings. Assists in coordinating the agenda of senior management team meetings and off-sites, and all-staff meetings. Facilitates cross-divisional coordination. Communications, Partnerships, and Outreach Ensures that the CEO's bio is kept updated and responds to requests for materials regarding the CEO and the organization in general. Edits and completes first drafts for written communications to external stakeholders. Strategic Initiatives Works with the Strategic Initiatives team in coordinating the CEO's outreach activities. Follows up on contacts made by the CEO and supports the cultivation of ongoing relationships. Edits all and creates acknowledgement letters from the CEO. Job Types: Full-time, Permanent Pay: Up to ₹1,000,000.00 per year Benefits: Health insurance Paid time off Provident Fund Work from home Ability to commute/relocate: Hyderabad Jubilee Ho, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Required) Experience: Executive Assistance: 3 years (Required)