Female Telecaller

Job Description

**Telecaller Executive Job Description** A **Telecaller Executive** is responsible for contacting potential or existing customers over the phone to promote products or services, handle inquiries, and drive sales. They play a key role in business development by building relationships with customers, providing relevant information, and addressing concerns. Telecaller Executives are expected to maintain a polite and professional demeanor, meet sales targets, and contribute to the overall growth of the company. **Key Responsibilities:** - Make outbound calls to potential customers or follow up with existing clients. - Present, promote, and sell products/services to new and existing customers. - Identify and address customer needs and concerns effectively. - Update and maintain customer records in the CRM system. - Achieve daily/weekly/monthly targets for calls, sales, or lead generation. - Provide accurate and timely information about products, services, and promotions. - Maintain a high level of customer satisfaction through excellent service. - Record customer interactions and follow up on leads as required. - Collaborate with the sales or customer service team to optimize strategies and performance. **Skills & Qualifications:** - Strong verbal communication and interpersonal skills. - Persuasive and customer-focused attitude. - Basic knowledge of computer applications (e.g., MS Office, CRM software). - Ability to handle objections and rejections professionally. - Previous experience in telemarketing or sales is a plus. - Goal-oriented with the ability to work independently or as part of a team. - High school diploma or equivalent; additional qualifications in sales or customer service are an advantage. Telecaller Executives are essential for driving business revenue, improving customer engagement, and enhancing brand visibility through effective telecommunication. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Paid sick time Schedule: Day shift Evening shift Morning shift Supplemental Pay: Commission pay Performance bonus Education: Higher Secondary(12th Pass) (Preferred) Experience: Technical support: 1 year (Preferred) tele sales: 1 year (Preferred) total work: 1 year (Preferred) Language: English (Preferred) Gujarati (Preferred) Work Location: In person