As a Digital Marketing Telecaller , you will be responsible for reaching out to potential clients and generating interest in our digital marketing services. Your role will involve introducing our services to businesses, nurturing leads, and helping our sales team convert them into long-term clients. This is a great opportunity for someone who is passionate about digital marketing and enjoys customer interaction. Key Responsibilities: Lead Generation & Outreach: Make outbound calls to potential customers and introduce them to our digital marketing services (SEO, SEM, social media, PPC, etc.). Generate leads through proactive calls and identify new business opportunities. Service Promotion & Education: Explain the benefits of digital marketing strategies and how they can help businesses achieve their marketing goals. Promote services such as website development, SEO, SEM, social media marketing, and content strategies. Client Engagement & Relationship Building: Establish and maintain strong relationships with prospective clients by providing tailored solutions to their business needs. Follow up with leads through calls, emails, and digital messaging platforms. Lead Qualification & Sales Conversion: Qualify leads by understanding customer requirements and demonstrating how our digital marketing services can help their business grow. Schedule meetings and hand over qualified leads to the sales team for further action. Reporting & Tracking: Maintain accurate records of customer interactions, including inquiries, follow-up actions, and sales progress. Provide regular updates to the team on lead conversion and campaign performance. Collaboration with Marketing and Sales Teams: Work closely with the sales and marketing team to develop targeted campaigns and strategies for lead conversion. Share customer insights with the marketing team for continuous service improvement. Job Type: Full-time Pay: ₹7,000.00 - ₹10,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
As a Digital Marketing Telecaller , you will be responsible for reaching out to potential clients and generating interest in our digital marketing services. Your role will involve introducing our services to businesses, nurturing leads, and helping our sales team convert them into long-term clients. This is a great opportunity for someone who is passionate about digital marketing and enjoys customer interaction. Key Responsibilities: Lead Generation & Outreach: Make outbound calls to potential customers and introduce them to our digital marketing services (SEO, SEM, social media, PPC, etc.). Generate leads through proactive calls and identify new business opportunities. Service Promotion & Education: Explain the benefits of digital marketing strategies and how they can help businesses achieve their marketing goals. Promote services such as website development, SEO, SEM, social media marketing, and content strategies. Client Engagement & Relationship Building: Establish and maintain strong relationships with prospective clients by providing tailored solutions to their business needs. Follow up with leads through calls, emails, and digital messaging platforms. Lead Qualification & Sales Conversion: Qualify leads by understanding customer requirements and demonstrating how our digital marketing services can help their business grow. Schedule meetings and hand over qualified leads to the sales team for further action. Reporting & Tracking: Maintain accurate records of customer interactions, including inquiries, follow-up actions, and sales progress. Provide regular updates to the team on lead conversion and campaign performance. Collaboration with Marketing and Sales Teams: Work closely with the sales and marketing team to develop targeted campaigns and strategies for lead conversion. Share customer insights with the marketing team for continuous service improvement. Job Type: Full-time Pay: ₹7,000.00 - ₹10,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
We are seeking a highly organized and detail-oriented System Builder, Documentor, and Process Maker to create and maintain efficient workflows, training programs, and process documentation. This role is critical for developing operational systems that allow our teams and clients to operate seamlessly, ensuring consistent and scalable execution. The ideal candidate will have experience in process creation, training program development, and the ability to identify and optimize operational inefficiencies. For more information contact HR Tuba +91 9286288401 Job Types: Full-time, Permanent, Fresher Pay: ₹9,476.48 - ₹32,617.82 per month Schedule: Day shift Morning shift Night shift Work Location: In person
We are seeking a highly organized and detail-oriented System Builder, Documentor, and Process Maker to create and maintain efficient workflows, training programs, and process documentation. This role is critical for developing operational systems that allow our teams and clients to operate seamlessly, ensuring consistent and scalable execution. The ideal candidate will have experience in process creation, training program development, and the ability to identify and optimize operational inefficiencies. For more information contact HR Tuba +91 9286288401 Job Types: Full-time, Permanent, Fresher Pay: ₹9,476.48 - ₹32,617.82 per month Schedule: Day shift Morning shift Night shift Work Location: In person
We are seeking detail-oriented and tech-savvy individuals to join our Non-Voice Process team. This role involves handling customer support and data entry tasks through email, chat, or internal systems—no phone calls involved. Key Responsibilities: Respond to customer inquiries via chat or email in a professional and timely manner Perform accurate data entry and data verification tasks Follow company guidelines to resolve customer issues Escalate complex queries to appropriate teams when necessary Maintain documentation of interactions and update customer records Meet productivity and quality targets consistently Qualifications: Minimum 12th pass / Graduate in any discipline Good written English communication skills Basic computer knowledge and typing speed of at least 30 WPM Ability to multitask and work in a fast-paced environment Prior experience in a BPO/KPO (preferred but not mandatory) Benefits: Competitive salary and performance bonuses Paid training and skill development Health insurance and other benefits Growth opportunities within the organization For more information contact HR Tuba +91 9286288401 Job Types: Full-time, Permanent, Fresher Pay: ₹18,844.41 - ₹30,782.04 per month Work Location: In person Speak with the employer +91 9286288401
We are seeking detail-oriented and tech-savvy individuals to join our Non-Voice Process team. This role involves handling customer support and data entry tasks through email, chat, or internal systems—no phone calls involved. Key Responsibilities: Respond to customer inquiries via chat or email in a professional and timely manner Perform accurate data entry and data verification tasks Follow company guidelines to resolve customer issues Escalate complex queries to appropriate teams when necessary Maintain documentation of interactions and update customer records Meet productivity and quality targets consistently Qualifications: Minimum 12th pass / Graduate in any discipline Good written English communication skills Basic computer knowledge and typing speed of at least 30 WPM Ability to multitask and work in a fast-paced environment Prior experience in a BPO/KPO (preferred but not mandatory) Benefits: Competitive salary and performance bonuses Paid training and skill development Health insurance and other benefits Growth opportunities within the organization For more information contact HR Tuba +91 9286288401 Job Types: Full-time, Permanent, Fresher Pay: ₹18,844.41 - ₹30,782.04 per month Work Location: In person Speak with the employer +91 9286288401
Job Title: Telecaller & Chat Support Executive (Female) Location: Durgapur, West Bengal Employment Type: Full-Time Salary: ₹7,000–₹10,000/month Job Summary Seeking a versatile and customer-centric Telecaller & Chat Support Executive who can handle both voice and written digital communications. This dual-role involves outreach to prospective clients via calls and engaging customers via chat platforms—aiming to generate leads, resolve queries, and deliver exceptional service across channels. Key Responsibilities Telecalling (Voice): Conduct outbound calls to prospects to introduce products/services and generate leads or sales. Handle inbound calls to assist customers with queries, support issues, or feedback. Use scripts effectively while adapting tone to the conversation. Chat Support (Written): Respond promptly to customer queries via live-chat, providing clear, helpful, and empathetic solutions. Maintain written professionalism: correct grammar, tone, and friendly style. Qualifications Minimum: High School Diploma (Bachelor’s degree preferred) Prior experience (1 year) in telecalling, chat support, BPO, or customer service preferred. Excellent verbal communication in English and at least one regional language. Outstanding written communication skills—grammar, tone, clarity. Comfortable handling multiple concurrent chats (2–5) and multitasking voice interactions. Basic computer literacy:MS Office, chat tools Preferred Skills Adaptable communication style—switching between formal and conversational tone as needed. Active listening and quick reading comprehension—both vital for phone and chat scenarios Empathy and patience in handling varied customer emotions and sentiments in text. Job Type: Full-time Pay: ₹7,000.00 - ₹10,000.00 per month Work Location: In person
Job Title: Telecaller & Chat Support Executive (Female) Location: Durgapur, West Bengal Employment Type: Full-Time Salary: ₹7,000–₹10,000/month Job Summary Seeking a versatile and customer-centric Telecaller & Chat Support Executive who can handle both voice and written digital communications. This dual-role involves outreach to prospective clients via calls and engaging customers via chat platforms—aiming to generate leads, resolve queries, and deliver exceptional service across channels. Key Responsibilities Telecalling (Voice): Conduct outbound calls to prospects to introduce products/services and generate leads or sales. Handle inbound calls to assist customers with queries, support issues, or feedback. Use scripts effectively while adapting tone to the conversation. Chat Support (Written): Respond promptly to customer queries via live-chat, providing clear, helpful, and empathetic solutions. Maintain written professionalism: correct grammar, tone, and friendly style. Qualifications Minimum: High School Diploma (Bachelor’s degree preferred) Prior experience (1 year) in telecalling, chat support, BPO, or customer service preferred. Excellent verbal communication in English and at least one regional language. Outstanding written communication skills—grammar, tone, clarity. Comfortable handling multiple concurrent chats (2–5) and multitasking voice interactions. Basic computer literacy:MS Office, chat tools Preferred Skills Adaptable communication style—switching between formal and conversational tone as needed. Active listening and quick reading comprehension—both vital for phone and chat scenarios Empathy and patience in handling varied customer emotions and sentiments in text. Job Type: Full-time Pay: ₹7,000.00 - ₹10,000.00 per month Work Location: In person