Female Tele Caller & Receptionist

We are looking for a confident and well-spoken Female Telecaller cum Receptionist to manage distributor & dealer queries, handle billing activities, and provide overall support to day-to-day office operations. The ideal candidate should have good communication skills, basic computer knowledge, and a customer-focused approach.

Key Responsibilities:

• Handle incoming calls and respond to distributor / dealer inquiries regarding orders, dispatch, pricing, and payments.
• Outbound calling to follow up on leads, payments, and dispatch updates.
• Maintain call logs, customer records, and share updates with the sales team.
• Greet and assist visitors at the reception, maintaining a professional and friendly environment.
• Coordinate with the billing department to prepare and issue invoices / bills for distributor orders.
• Enter order details accurately in billing / ERP software.
• Support daily office operations, documentation, and filing work.
• Share order status, delivery timelines, and coordinate with dispatch/logistics team when required.
• Provide feedback from customers/distributors to management for service improvement.

Required Skills & Qualifications:

• Minimum 12th pass / Graduate with good communication skills in Hindi and basic English.
• 1–3 years of experience in telecalling / receptionist / billing role preferred.
• Basic knowledge of MS Office / billing software (Tally, Busy, or similar).
• Polite, punctual, and well-presented with a positive attitude.
• Ability to handle multiple tasks efficiently and maintain accuracy.

Salary & Benefits:

• Salary: ₹8k-₹12k per month (Based on experience)
• Incentives / Performance bonuses may be applicable.
• Friendly work environment with growth opportunities.

Job Types: Full-time, Permanent

Pay: ₹8,086.00 - ₹12,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Life insurance
• Provident Fund

Experience:

• Cold calling: 3 years (Preferred)

Location:

• Iim Mubarakpur, Lucknow, Uttar Pradesh (Preferred)

Work Location: In person