F&B Executive

Job Description – F&B Associate/Assistant

Location: Flurys Outlet (as per requirement)
Department: Food & Beverage Service
Reports To: Outlet Manager / Restaurant Supervisor

Position Overview

The F&B Associate/Assistant will be responsible for delivering exceptional guest service, ensuring smooth day-to-day food & beverage operations, and maintaining Flurys’ standards of service, quality, and hospitality. The role requires a guest-oriented approach, attention to detail, and teamwork to create a delightful dining experience for customers.

Key ResponsibilitiesGuest Service & Operations

• Greet and seat guests in a warm, professional manner.
• Take accurate food and beverage orders and serve them as per standard service guidelines.
• Provide detailed menu knowledge to guests and assist with recommendations.
• Ensure timely service of food and beverages with proper presentation.
• Handle guest complaints and queries politely, escalating to seniors when required.

Service Standards & Outlet Maintenance

• Maintain table settings, cleanliness, and overall outlet hygiene at all times.
• Follow sequence of service standards as set by Flurys.
• Ensure availability of cutlery, crockery, and other service materials.
• Assist in setting up buffet/counters and replenishing items when required.
• Support in maintaining stock of condiments, supplies, and beverages.

Teamwork & Coordination

• Coordinate with kitchen staff to ensure smooth order delivery.
• Work closely with cashier and other team members to maintain workflow.
• Assist seniors in training new associates when required.

Sales & Upselling

• Promote and upsell food and beverage items to enhance customer experience and increase sales.
• Suggest daily specials and new menu items to guests proactively.

Qualifications & Skills

• Minimum 0–5 years of experience in F&B service (freshers may also apply).
• Diploma/degree in Hotel Management or equivalent preferred.
• Good communication skills in English (knowledge of local language is a plus).
• Pleasant personality with a customer-oriented approach.
• Ability to work in a fast-paced, team-oriented environment.
• Knowledge of F&B service standards and basic restaurant operations.

Work Conditions

• Flexible to work in shifts, weekends, and holidays as per outlet requirements.
• Standing for long durations during service hours.

Growth Opportunities

• Opportunity to grow into senior F&B roles such as Captain, Supervisor, and Outlet Manager based on performance.

Job Type: Full-time

Pay: ₹10,825.08 - ₹20,000.00 per month

Work Location: In person