F&B Executive

• Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department.
• Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality.

• Ensure to attend to guest complaints, requests or inquiries regarding the services.
• Any matter which may affect the interests should be brought to the attention of the Management.
• Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
• Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
• Establish and maintain seamless co-ordination & co-operation with all departments of Mercure Ekana Sportz City Lucknow to ensure maximum cooperation, productivity, morale and guest service.
• Ensure to train the team according to established procedures and also ensure that the team has been trained for all safety provisions.
• Identify optimal, cost effective use of the resources and educate the team on the same.
• Assist the F&B Manager to prepare and submit in the required format all information necessary for budgeting timeously and accurately.
• Ensure to upgrade & update with the trends, practices and equipment in food and beverage preparation and service in the bar.
• Ensure to set up the equipment and prepare mise-en-place in accordance with bar policy.
• Improve sales volume in all outlets by means of up-to-date marketing, menus (seasonal and special), festivals and special promotions.
• Ensure on a daily basis that all the amenities are properly arranged prior to service.
• Ensure to possess working knowledge of wine, cocktail and mixing all beverages.
• Ensure that daily beverage inventory journal, bar opening and closing stock are noted and initiate requisitions in accordance to the established par stock.

Diploma / Degree in Hotel Management or any other equivalent qualifications.

2-3 year of experience in branded hotels.