Facility Manager - Operations

Job Description Operation Manager/ Facility Manager

Location: Pune | Mumbai

Company: Vcare Hospitality India Pvt. Ltd.

Industry: Hospitality & Facility Management

Benefits: PF + Travelling Allowance + Other Benefits as per Company Policy

Job Overview:

Vcare Hospitality India Pvt. Ltd. is looking to hire a competent and experienced Operation

Manager to oversee and streamline field operations in Pune and Mumbai. The ideal

candidate will have strong experience in the hospitality and facility management industry,

with proven capabilities in manpower sourcing, site operations, training, and client/vendor

relationship management.

Key Responsibilities:

• Operations Management
• Monitor and manage day-to-day site operations to ensure service quality and

operational efficiency.

• Conduct regular site visits and audits for performance evaluation, compliance, and

service delivery.

• Ensure all operational activities comply with company SOPs and client

requirements.

• Manpower Management
• Plan, source, and deploy skilled/unskilled manpower for various client sites.
• Monitor staff attendance, shift planning, replacements, and attrition control.
• Handle grievance redressal, conflict resolution, and disciplinary actions when

needed.

• Client & Vendor Management
• Act as the single point of contact for client coordination and relationship

management.

• Address client concerns and ensure timely resolution of operational issues.
• Identify and manage local vendors for supplies, equipment, and services.
• Negotiate vendor rates and maintain service agreements.
• Training & Development
• Conduct induction and on-the-job training programs for new and existing field staff.
• Implement skill-building initiatives to improve service standards and productivity.
• Reporting & Compliance
• Maintain accurate records of manpower deployment, attendance, and site-related

documentation.

• Prepare operational reports and share updates with management regularly.
• Ensure adherence to legal and statutory norms (PF, ESI, etc.)

Required Skills & Qualifications:

• 36 years of relevant experience in hospitality/facility operations.
• Strong command of manpower management, client servicing, and vendor coordination.
• Excellent leadership, communication, and problem-solving skills.
• Willing to travel frequently across sites in Pune and Mumbai.
• Proficiency in MS Office (Excel, Word), email communications, and report writing.

Education Qualification:

Graduate in any stream (Preferred: Diploma/Degree in Hospitality/Facility/Hotel

Management)

Salary & Benefits:

• Monthly In-Hand Salary: 45,000 – 65,000
• Travelling Allowance for site visits
• Provident Fund (PF) contribution as per government norms
• Other Benefits: Mobile allowance, performance incentives, and insurance coverage (as per

company policy)

How to Apply:

Email your resume to: hiring@vcarehospitality.com

HR Contact: 7798881191

Hashtags (For Social Media Posting):

#OperationManagerJobs #HospitalityJobs #FacilityManagement #ManpowerManagement

#ClientHandling #VendorManagement #TrainingAndDevelopment #VcareHospitality

#JobsInPune #JobsInMumbai #PFJobs #TravelAllowance #FieldOperations #HiringNow. Draft this jd in pdf file without salary bracket