Hands on with all Facility Management functions
Excellent communication and presentation skills
Ensure Business and service operations as per client process
Prepare business reports to help the client for decision making
Manage audits, data, analysis etc for continuous improvement
Recommend continuous quality improvement practices and implement Industry Best Practice operations
Support other city functions on any BCP
Maintain client and JLL relationship in all aspects
Manage Client KPIs with adequate scorings
Involve JLL backend SME or consultant based on client need for any services.

Space Occupancy and Planning Management

At a site or campus level, support the development and delivery of Space Planning solutions in line with Property Strategies that meet the Business needs for space and / or changes to space allocations
Design and Physical planning, Space request management
Site level allocation blocking, stacking, adjacency, and planning
Develop migration plans and sequencing of group-level and individual moves
Manage and maintain CAD /CAFM / IWMS data to ensure accuracy of reporting and maintain files for aspects like FF, space management, building architecture etc
Maintenance and analyse occupancy and space utilization database support to FM service . Would be good to propose employee experience enhancement ideas as value add
Act as POC for site and campus level space requests

Report Management

Update regularly to clients and JLL Leaders on any events
Prepare and present MMR and represent QBRs accordingly

Team Management

Lead the team and guide as appropriate
Maintain the morale of the team despite different situations
Recognize and motivate each member and elevate when required
Appraisal management
Treat team members equally and give equal opportunities
Timely refilling any open position with suitable candidates

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