Facility Executive - Soft Service

3 - 7 years

5 - 7 Lacs

Posted:6 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Required Skills:

  • Excellent Verbal and Written communication
  • Ability to create a delightful workplace for associates
  • Computer proficient
  • Attention to Detail
  • Enhance skill and has an ability to scale up according to work requirements
  • Front Office Operation
  • Helpdesk Operation
  • Expats Co-ordination
  • Soft Service Operation
  • F&B Operations
  • Indent and inventory

Job Responsibilities:

Front Office Operation :

  • Handling business cards and coordinating with vendor for invoices.
  • Handling the courier services (Inbound & Outbound Services)
  • Co-ordination with vendor for printing SEZ ID cards to employees
  • Co-ordinating with Physical Security team for events and clients visit.

Helpdesk Operation :

  • Handling the tickets (Service Management)
  • Actioning E-mail
  • Preparing daily reports
  • Preparing helpdesk reports
  • Helpdesk ticket report for MOR & QBR
  • Handling Weekly Planner
  • Preparing MOR (Monthly Operation Report)

Expats Co-ordination :

  • Expats/Visitors tracker management
  • Cabin assignment for expats and sharing cabin details to IT team for IT setup
  • Refreshments and beverages arrangements for expats
  • Entry permission and access card activation for expats by coordinating with Security team

Soft Service Operation:

• Coordinating with team for regular activities of HK

• Ensuring all cleaning activities are carried out as per schedule & the checklist for the same to

be checked and acknowledged

• Daily facility Walkthrough

• Ensuring the closure of points for the betterment of facilities

• Daily briefing

• Conducting Weekly and Monthly trainings

• SmartCheck (Reviewing and updating checklists, Approving the stock request, and consumption)

• Inventory Management through SmartCheck tool

• Attendance Management through SmartCheck tool

• Follow up with smart check vendor regarding the issues and requirements

• Rostering the weekly shifts

• Co-ordinating with the plant vendor for maintenance

• Co-ordinating with pest control vendor for pest free facility

• Ensuring the Vinolya attendance sent on time for Salaries

• Ensuring the pantry machine monthly servicing

• Pantry Indent Management

• Clarifying the HK team queries

• Ensuring all equipment and materials are rinsed and cleaned after the use

• To ensure theses potted plants are cleaned trimmed & watered as per the schedule

• Event management

F&B Operations:

  • Ensure daily food Menu is monitored & necessary changes done wherever required
  • Tab on food arrival on time
  • Gather footfall status and order quantity accordingly
  • Daily food tasting and feedback
  • Sharing regular Feedback with vendor for improvement
  • Cafeteria readiness Checks on Counter set up, Bain marie temperature control,
  • Dish name board, Food Arrangements, Menu display, Cutlery availability, Plates availability and cleanliness, Food handlers appearance, Grooming, PPE checks etc.,
  • Monitoring Cafeteria operation during dining sessions
  • Food Wastage check and reports
  • Special Lunch arrangements
  • Kitchen Audit and compliance
  • Billing data check & authentication for payment process

Indent & Inventory:

  • Consumption tracking & maintenance
  • Stationery, F&B beverages, People consumables, HK material and chemicals, Sports materials and Facility related Indent order planning and management
  • Facility management inventory management and maintenance
  • Co-ordinating and following up with the vendor for on time delivery of indent
  • Coordinating for invoices
  • Verifying the invoices and submitting all invoices pertaining to Indent placed for the respective month

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