Facility Executive

You will be the Site Manager s trusted right hand on all facilities-related activities. you'll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained. Where can processes be improvedHow can we save costsThese are questions that will be at the forefront of the team s thinking. You, too, will always have an eye on this, contributing suggestions as they arise. you'll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination. you'll need to ensure we hit key performance indicators and meet our service level agreements. Meeting the clients facilities needs At JLL, we put client satisfaction at the front and centre of everything we'do. If you share our values, we will be more than happy to work with you. In this role, you'll be responsible for working closely with clients and suppliers onsite to identify their facility-related enquiries and requirements such as follows :- Ensure messaging is consistent and in line with requests received from the user. Respond to user inquiries and concerns promptly and with courtesy and enthusiasm. Build relationships by engaging clients in genuine, personable conversations. Create WOW experiences by anticipating client needs and seizing the moment; acting on them before being requested Your planning and budgeting skills will also be vital to the job, as you'll take part in the procurement of vendors and services from time to time. Making everyone safe and risk-free Do you value workplace safetyIf so, you'll be a perfect fit for the job. In this role, you will ensure everyone s health and safety by keeping safe workplace procedures in place and order. you'll also be expected to carry out these procedures, as needed. At the same time, this role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs, disaster recovery and business continuity plans. you'll also be expected to follow escalation and incident reporting procedures and comply with the firm s guidelines and strategies.