Expert Software Engineer

Allscripts(India) LLP, ultimately a subsidiary of Altera Digital Health Inc.,[Altera India]

5 - 10 years

20 - 25 Lacs

kolkata mumbai new delhi hyderabad pune chennai bengaluru

Posted:None| Platform:

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Skills Required

administration automation vb script enterprise applications active directory dns healthcare troubleshooting microsoft licensing

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Office 365 Engineer is responsible for supporting and maintaining Exchange Online, Teams, Entra ID, and other Office365/Azure services. This role will be part of a team of IT Engineers collaborating on projects and providing Tier 3 support.

Primary Responsibilities

Administration and Support of Office 365 Applications
Resolves complex issues working with affected business users, collaborating with team members in other IT roles related to mail flow, client access, and service impacting events
Handle Tier 3 support tickets related to mail flow, mailbox access, Entra directory services, Teams meeting issues, and SSO/SAML Enterprise Applications.
Management of Office 365 licensing and policies including current state and proactive improvements
Collaborates with legal staff to support eDiscovery efforts including content searches, holds, and data exports with Security & Compliance Center

An Ideal Candidate will have:

5+ years of experience supporting Azure and Office 365
5+ years working with Exchange online administration / support / migrations
Microsoft Certification for Azure, O365, or related disciplines
Experienced with Email Filtering services (CES, Proofpoint, Mimecast, or similar) including a firm understanding of DMARC/DKIM/SPF
Experience with Office 365 Message Encryption, Information Protection and Rights, Security & Compliance Center, Azure AD connect
Proficient troubleshooting and administrative skills for Exchange and supporting technologies such as Active Directory, DNS, Identity and Access Management
Knowledge of scripting and automation (i.e., Python, PowerShell, VBScript)

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