Experience Curator

Experience Curator

Responsibilities

Client Engagement

a.

b. Act as the primary point of contact throughout the travel lifecycle

Travel Operations and Itinerary Support

a. Plan and coordinate international tours including flights, accomodations, local transportation and meals

b. Create and update detailed itineraries with clear, actionable instructions

c. Monitor tour status and quickly address ant on trip issues or emergencies

Vendor & partner Coordination

a. Liaise with international vendors to confirm services

b. Ensure Smooth coordination and alignment with partner expectations

Documentation & Compliance

a. Assist with obtaining travel documents such as visas, passports and insurances

b. manage and organise confirmations , payments, and other essential documentation.

c. Ensure all travel activities comply with legal, safety and policies

Customer Service and Onground Coordination

a. Provide Real time support for travellers during trips

b. Resolve issues and maintain high quality client experience

c. Track budgets, and prepare post tour reports with insights and recommendations

Qualifications

• Excellent communication skills with a focus on customer service.
• Excel knowledge is must
• Have experience in travel planning and booking, particularly for international destinations.
• Ability to work flexible hours, including evenings and weekends.
• Proficiency in using systems and software