Executive Trainer

Job Description

Job Title: L&D Trainer (QSR Industry) Company: Healthlicious Basil Foodtech Pvt. Ltd. Location: Delhi NCR Company Overview: Healthlicious Basil Foodtech Pvt. Ltd. is a premium, health-focused QSR brand with 30 outlets across Delhi NCR. We are committed to delivering quality, nutritious, and delicious food while fostering a culture of continuous learning and development. Job Summary: We are seeking a dynamic and experienced L&D Trainer with a background in F&B/QSR outlets. The ideal candidate will play a key role in enhancing staff skills through comprehensive training programs, ensuring consistency in quality and service across all locations. Roles & Responsibilities: Conduct Classroom Training (CRT) and On-the-Job Training (OJT) for new and existing staff. Deliver refresher training sessions to ensure continuous improvement and skill enhancement. Evaluate staff performance through assessments, feedback, and observation during training sessions. Develop, update, and maintain training content, materials, and SOPs tailored to the needs of QSR operations. Visit Basil outlets across Delhi NCR to provide hands-on training and support as required. Collaborate with outlet managers to identify training gaps and implement effective learning solutions. Engage regularly with new joiners to provide support, address challenges, and ensure a smooth onboarding experience. Requirements: Minimum 1 year of experience as a trainer in the QSR/F&B industry. Strong understanding of QSR operations, customer service, food safety, and hygiene standards. Excellent presentation, communication, and interpersonal skills. Ability to create engaging, practical, and results-oriented training content. Willingness to travel to various locations within Delhi NCR for on-site training. Why Join Us? At Healthlicious Basil Foodtech, you will be part of a fast-growing startup that values innovation, learning, and excellence. Join us to make an impact in the Healthy QSR industry while advancing your career in Learning & Development.