Job
Description
As an Executive Assistant in this role, you will have a diverse set of responsibilities that are crucial for the smooth functioning of the Office of International Affairs and Marketing. Your key roles will involve: - **Executive support:** - Manage the Directors daily schedule, travel, international meetings, and correspondence. - Serve as the primary point of contact for all communications to and from the Office of International Affairs and Marketing. - Prepare drafts, presentations, minutes, and follow-up notes for strategic discussions and partnership meetings. - Ensure seamless coordination between the Director and domestic/ international departments, embassies, travel facilitators, and partner institutions. - Maintain confidentiality and handle sensitive information with utmost discretion. - **Collaboration and coordination:** - Assist in establishing and maintaining relationships with foreign hospitals, healthcare agencies, insurance facilitators, and embassies. - Support the development and execution of Memorandums of Understanding (MoUs), tie-ups, and referral programs with international institutions. - Coordinate logistics and documentation for visiting foreign delegations, patient groups, and medical tourism facilitators. - Monitor correspondence and follow-ups on overseas leads, queries, and patient cases. - **Business Development:** - Assist in the creation, review, and tracking of marketing campaigns targeting international audiences. - Support in collating reports, analytics, and insights on patient inflow, country-wise engagement, and referral patterns. - Coordinate with digital marketing, PR, and communication teams to align messaging with Heritages global brand image. - Prepare marketing decks, brochures, and briefing notes for international presentations and conferences. - **Liaison and reporting:** - Liaise with departments such as Administration, Coordination, Billing, and Marketing to ensure smooth coordination for international patient services. - Support implementation of initiatives launched by the Directors office for global outreach and patient connect. In terms of qualifications and experience, you should ideally possess: - Graduate/ Postgraduate in any discipline; preference for candidates with qualifications in Healthcare Management, International Business, Marketing, or Communication. - 3-6 years of experience as an Executive Assistant, Coordinator, or Strategic Support professional, preferably in a hospital, healthcare consultancy, or international marketing environment. - Exposure to medical tourism, global healthcare collaborations, or patient facilitation services will be an added advantage. - Strong proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with CRM or hospital MIS tools. - Excellent command over English (written and spoken); knowledge of an additional foreign language (Arabic, French, etc.) will be a plus. Your success in this role will be driven by key competencies such as: - Exceptional organizational and multitasking abilities - Professional demeanor with cross-cultural communication skills - Analytical mindset with data interpretation ability - Strategic follow-through and initiative-driven execution - Discretion, dependability, and high sense of ownership - Ability to thrive in a dynamic, fast-paced healthcare environment Please note that this is a full-time position requiring in-person work at the designated location.,
