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Executive - Technical Support

Executive - Technical Support

Sparsa Digital

0 - 3 years

1 - 5 Lacs

Gurugram

Posted:1 hour ago| Platform:

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Skills Required

Technical Support repair team handling maintenance site installation customer support

Work Mode

Work from Office

Job Type

Full Time

Job Description

I. Provide service and customer support during field visits or dispatches II. Manage all on site installation, repair, maintenance and test tasks III. Diagnose errors or technical problems and determine proper solutions IV. Produce timely and detailed service reports V. Document processes VI. Provide the support on the calls VII. Follow all company's filed procedures and protocols VIII. Cooperate with technical team and share information across the organisation IX. Comprehend customer requirements and make appropriate recommendations/briefings X. Build positive relationships with customers XI Should have good command over Ms word, MS Office & Excel. XII Team Handling experience would be an added advantage

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Sparsa Digital

www.sparsadigital.com

Digital Marketing

Tech City

50 Employees

31 Jobs

Key People

John Doe

CEO
Jane Smith

Marketing Director

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Executive - Technical Support

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Executive - Technical Support

Experience & Salary

Skills Required

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Job Type

Job Description

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