Executive/ Sr. Executive/ Team Leader - Operations

Carzonrent

2 - 6 years

3 - 6 Lacs

Noida New Delhi

Posted:2 months ago| Platform:

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Skills Required

Operations Fleet Operations Car Rental

Work Mode

Work from Office

Job Type

Full Time

Job Description

We're Hiring at Carzonrent! Join Indias Leading Premium Mobility Provider
We are urgently hiring for the following roles in New Delhi (Jhandewalan/Karol Bagh): Executive – Operations (Exp: 2–4 years | Salary: up to 3 LPA) Sr. Executive – Operations (Exp: 3–5 years | Salary: up to 3.5 LPA) Team Lead – Operations (Exp: 4–6 years | Salary: up to 5 to 6 LPA)

Vehicle allocation/Tracking as per SOP (share). Briefing to Chauffeur. Timely Dispatch. Tracking for timely service delivery
ZERO service failure, No refusal
Driver discipline, Immediate action on the escalations & briefing chauffeurs cordinate with next level
No-Show duty minimum charge approval,
Prompt in taking client calls. Update geo location
Managing Operations/ Vendor Management
All vendor services are utilized adequately check fleet attendance and talk to vendor
Daily fleet attendance and utilization share with regionle flet team.
To ensure COR Drive utilization properly
Ensure quality (water bottle. Newspaper, Chauffeur Grooming) on call,
Resolving Vendors Escalations coordinate with Senior
Following with the chauffeurs for submission of duty slips Toll, Parking timely , disputed Duty slip closure, Manual duty slip closure
Tracking of calls, ensure agents take calls on dialer
Attendance tracking and assignment of task
Equal Duty Distribution
Nil CRM complaint
Proper handover of shift

Note: Rotational shifts please apply only if comfortable with this.

More Jobs at Carzonrent

Executive/ Sr. Executive/ Team Leader - Operations

Noida, New Delhi

2.0 - 6.0 yrs

INR 3 - 6 Lacs

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