Executive - Security | NHH

Job Title

Executive - Security

Function

Regional Security

Reporting to

Area Head & Regional Security Head

• Purpose
  

• Key Responsibilities
  

Responsibilities

• Ensure physical security and safety of all shipments in the Area and various facilities (Service Centers, PUD/ DC etc.) under the Area
• Investigate cases related to loss, damage, pilferage, theft of shipments and misuse of credit cards in the Area; Ensure collaboration with Area Security where required
• Ensure regular updation of SHIELD (online security module) and timely closure of investigation cases related to the Area in the system
• Responsible for safety of high value shipments in the Area through physical hand-over and take-over, sending pre-alerts, monitoring shipments in transit, educating customers on packaging etc. as per defined procedure
• Ensure security checks on pickups done in the Area for dangerous goods/ banned items
• Ensure security checks on all shipments received from cash customers in the Area
• Conduct security verifications for all new Area customers prior to signing contracts
• Ensure the physical security of all the Blue Dart facilities in the areas covered under the Area
• Ensure the functioning of electronic security devices in the Area (CCTV, Access Control, Fire Alarms, etc)
• Conduct regular security audits in the Area
• Undertake pre-employment verifications and police verifications for all new joinees including PDAs in the Area
• Conduct security orientation and training for all employees in the Area
• Ensure safety of the Area through regular conduct of electrical audits, fire-safety audits etc
• Conduct various safety training programs for Area employees including emergency response procedures, mock fire-safety drills, etc.
• Ensure communication of the safety related policies and procedures to all Area employees
• Maintain relationships and liaison with various regulatory bodies in the areaes covered under the Area
• Liaise with the local police for smooth operations of delivery /network vehicles during day time
• Conduct regular trainings of security guards in the Area
• Key Result Areas and Key Performance Indicators
  

S.No

Key Result Areas

Key Performance Indicators

• % Damaged shipments, missing/ pilfered shipments in the Area
• Number of theft/ pilferage cases involving high value shipments in the Area
• % closure of security related cases (Cases of thefts, damages, pilferages etc) in Area
  

• % adherence to defined timelines/ TATs in the Area for
• Updation and closure of cases in SHIELD
• Conduct of pre-employment verification
• Conduct of client verification
• Adherence to SOPs (measured in terms of number of non-compliances/ deviations) in the Area
  

• % coverage of locations in the Area (as per plan) in terms of
• Safety Drills
• Safety Audits
• Security Orientation and Training
• Electrical audits
  

• Adherence to Performance Management system timelines and guidelines

• % Key positions within team with identified successors / potential successors