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Executive

SAVA HEALTHCARE LIMITED

3 years

0 Lacs

Indore Madhya Pradesh India

Posted:2 weeks ago| Platform:

Apply

Skills Required

support technology software network resolve antivirus communication maintenance inventory documentation data backup security video cybersecurity networking ip scanner dhcp troubleshooting server

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: IT Executive – IT SupportLocation: IndoreDepartment: Information TechnologyReports To: IT Manager / Head – IT

Key Responsibilities

Provide first-level technical support to users across departments, including software, hardware, and network-related issues.
Troubleshoot and resolve issues related to desktops, laptops, printers, scanners, and other IT peripherals.
Manage user accounts, access control, and email configurations in line with company IT policies.
Install, configure, and maintain operating systems, antivirus software, and business applications.
Ensure smooth functioning of LAN, internet connectivity, and internal communication systems.
Coordinate with external vendors for IT infrastructure maintenance, repairs, or upgrades.
Maintain asset inventory and ensure proper documentation of IT equipment.
Support data backup processes and assist in maintaining IT security protocols.
Monitor and escalate unresolved issues to senior IT personnel as required.
Assist in setting up video conferencing and presentations for meetings.
Ensure adherence to IT SOPs, data privacy, and cybersecurity standards.

Key Requirements

Education:

Diploma / Graduate in Computer Science / IT / BCA / MCA or equivalent.

Experience:

1–3 years of experience in IT support/helpdesk or similar role.

Technical Skills

Windows OS, MS Office 365, Networking Basics (LAN/Wi-Fi/IP), Printer & Scanner setupFamiliarity with Active Directory, DNS/DHCP, antivirus tools, and backup solutionsKnowledge of hardware troubleshooting and basic server support is a plus.

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